8541 Error but the values match
I am running into an 8541 Error on several listings that is preventing me from creating variations and making other updates to the content of the listings. What's weird is the values that the error message says don't match with what's in Amazon's catalog...match what's in Amazon's catalog (see attached image).
Does anyone know what would be causing this error and how I can fix it?
8541 Error but the values match
I am running into an 8541 Error on several listings that is preventing me from creating variations and making other updates to the content of the listings. What's weird is the values that the error message says don't match with what's in Amazon's catalog...match what's in Amazon's catalog (see attached image).
Does anyone know what would be causing this error and how I can fix it?
1件の返信
Manny_Amazon
Hello @Seller_tjI2EZ2b1d5Ml,
I'm sorry you're running into this error. Per the Error 8541 help page, this is commonly referred to as a “single matching error” and occurs when your Product ID, such as UPC, EAN, JAN, and ISBN, corresponds to the Product ID of an existing ASIN.
If you believe there shouldn't be an error as the products should match what's in the Amazon catalog, you may need to contact Selling Partner Support with the error details, as they may be able to make some adjustments and help you find your product. If you share your case ID, I'll review to see if further troubleshooting is needed.
Thanks and have a great day.
- Manny
