2件の返信
Seller_OvL8C4BJWiuS9
If your account is deactivated or suspended you cannot close it.
CR_Amazon
@Seller_ocvk48mjQhWfD
Hello there, my name is CR and wanted to hop in to provide you with some additional information here. As referenced, you will not be able to close your account if you have outstanding policy violations or are deactivated or suspended. I've pulled the below information from this resource that you can review in full:
If you decide to permanently close your account, follow these steps:
- Fulfill any outstanding orders.
- Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored.
- Wait until you have a zero balance in your account (your next disbursement or charge date).
- Resolve all of your transactions with buyers, including issuing any necessary refunds.
- Confirm that your bank account information on file is up-to-date to receive a final payment.
- Check yourPerformance notifications to make sure that all the reasons for your account's suspension have been resolved and your account is restored.
Hope this helps!
CR_Amazon