Cannot Change Listing Images
Hello everyone,
I cannot change the listing page for several weeks. As a consequence of this, my inventory is in unfulfillable status now. In product page, the image shows that the product is 56.6 g. Our manufacturer started to produce 56.7 g packages and I need to change that. Very first, I edit the product page and my images approved. However, they didn't showed-up on the listing page. I waited for couple days but nothing changed. Then, I contacted with the seller support and I didn't get anything useful. The tricky part of the problem is there are other seller on that listing and it seems they do not face anything problematic. I am sure that we bought the goods from the same manufacturer. I do want to keep reselling this particular product in a non-problematic way. I am open to any suggestions.
Thank you so much
Cannot Change Listing Images
Hello everyone,
I cannot change the listing page for several weeks. As a consequence of this, my inventory is in unfulfillable status now. In product page, the image shows that the product is 56.6 g. Our manufacturer started to produce 56.7 g packages and I need to change that. Very first, I edit the product page and my images approved. However, they didn't showed-up on the listing page. I waited for couple days but nothing changed. Then, I contacted with the seller support and I didn't get anything useful. The tricky part of the problem is there are other seller on that listing and it seems they do not face anything problematic. I am sure that we bought the goods from the same manufacturer. I do want to keep reselling this particular product in a non-problematic way. I am open to any suggestions.
Thank you so much
5件の返信
SEAmod
Hello @Seller_mlVzIyWFM86wf,
Amazon chooses what information to include on the product detail page based on manufacturer and seller contributions. This means that if your images are not showing on the product detail page, then we are displaying images that have been submitted by another seller.
You should contact our Seller Support team using this link: https://sellercentral.amazon.com/help/center# They may be able to modify the product detail page to display your images.
Susan
