FBA Inventory Storage Fee
They have been charging me FBA Storage Fee for months. I paid about $4,000, they activated my account and they still tell me they are still investigating. In the meantime they continue to charge me. Now they charged me $586. The truth is that they give me the same answer, that they continue investigating and it is not resolved. They ask me for a report, they escalate the issue and they don't tell me anything else. I don't know what to do anymore.
FBA Inventory Storage Fee
They have been charging me FBA Storage Fee for months. I paid about $4,000, they activated my account and they still tell me they are still investigating. In the meantime they continue to charge me. Now they charged me $586. The truth is that they give me the same answer, that they continue investigating and it is not resolved. They ask me for a report, they escalate the issue and they don't tell me anything else. I don't know what to do anymore.
4件の返信
Christine_Amazon
Hello @Seller_zAsHrGgRWXlwU
Christine here from Amazon Forums.
I wanted to let you know that your case has been escalated for further review. While we're doing everything we can to resolve it, I want to be transparent that we can’t guarantee the outcome at this point.
As soon as I have an update, I will let you know through here.
Christine.
Christine_Amazon
Hello @Seller_zAsHrGgRWXlwU
Christine here from Amazon Forums.
I would like to inform you that we have received an update from the team in charge.
In this instance, the information provided to you by the team in charge in the case ID 16742839661 was correct in accordance of Amazon Business Solutions Agreement.
Christine.
