Brand Registry Pending Review
My brand registry is pending review. When i try to reply to the case, it says the case has been expired and cannot be reopened. When I try to open a support ticket, it says I don't have any registered brands. When I try to submit a new brand registry, it says your existing brand is pending review.
I need to reopen the case so that I can ask amazon to resend the verification code to the USPTO email.
Case IDs:
15318096131
15348217521
Brand Registry Pending Review
My brand registry is pending review. When i try to reply to the case, it says the case has been expired and cannot be reopened. When I try to open a support ticket, it says I don't have any registered brands. When I try to submit a new brand registry, it says your existing brand is pending review.
I need to reopen the case so that I can ask amazon to resend the verification code to the USPTO email.
Case IDs:
15318096131
15348217521
2件の返信
Jim_Amazon
Hi there @Seller_RbVzyCDEP2DxW!
I've reached out to the enrollment team to have them either resend the code to you OR to close out the current application which would allow you to reapply! I expect to hear back in a couple days and will let you know as soon as I do.
-Jim
