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Seller_pdveCfpLbwIV0

Brazil store I do not want but have violations for

6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk. I can barely communicate with amazon in english- what makes amazon think we can to do this in portuguese. What can i do about these violations? Will they affect my usa account?

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Seller_pdveCfpLbwIV0

Brazil store I do not want but have violations for

6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk. I can barely communicate with amazon in english- what makes amazon think we can to do this in portuguese. What can i do about these violations? Will they affect my usa account?

アカウント健全性
タグ:アカウント健全性
10
48件の閲覧
3件の返信
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3件の返信
user profile
April_Amazon
Seller_pdveCfpLbwIV0様の投稿への返信

Hello @Seller_pdveCfpLbwIV0,

Thanks for using the Forums to get in touch with us. I understand you being concerned and confused about your store in Brazil.

I will try and provide some general guidance. For greater detail concerning your specific situation, please provide an ASIN, Case ID or Performance Notification. With that information and the help from an internal team, I am able to research in greater detail.

user profile
Seller_pdveCfpLbwIV0
6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk.
投稿を表示

I can see this is an issue for you. Is it possible you have a setting selected that might be causing your listings to auto populate all your stores? Do you know how many stores you have? and do you need them all?

To see how many you may have set up:

  • In Seller Central - select the settings wheel, top right corner
  • Click Account Info
  • In the Store Status box you should see all the stores
  • Also review the Manage Your Services box on the right - this may provide some help

In this area you may also control vacation settings but that will not help with the listings, only sales.

Maybe review this: North America and Brazil Unified Account this has a section on: Managing Inventory in Your North America and Brazil Unified Account and also : Store-specific SKU and how to do that.

I hope some of this information may lead to a resolution for you. If you do need additional information, please reach back out with a Case ID or ASIN.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_pdveCfpLbwIV0

Brazil store I do not want but have violations for

6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk. I can barely communicate with amazon in english- what makes amazon think we can to do this in portuguese. What can i do about these violations? Will they affect my usa account?

48件の閲覧
3件の返信
アカウント健全性
タグ:アカウント健全性
10
返信
user profile
Seller_pdveCfpLbwIV0

Brazil store I do not want but have violations for

6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk. I can barely communicate with amazon in english- what makes amazon think we can to do this in portuguese. What can i do about these violations? Will they affect my usa account?

アカウント健全性
タグ:アカウント健全性
10
48件の閲覧
3件の返信
返信
user profile

Brazil store I do not want but have violations for

投稿者：Seller_pdveCfpLbwIV0

6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk. I can barely communicate with amazon in english- what makes amazon think we can to do this in portuguese. What can i do about these violations? Will they affect my usa account?

アカウント健全性
タグ:アカウント健全性
10
48件の閲覧
3件の返信
返信
3件の返信
3件の返信
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user profile
April_Amazon
Seller_pdveCfpLbwIV0様の投稿への返信

Hello @Seller_pdveCfpLbwIV0,

Thanks for using the Forums to get in touch with us. I understand you being concerned and confused about your store in Brazil.

I will try and provide some general guidance. For greater detail concerning your specific situation, please provide an ASIN, Case ID or Performance Notification. With that information and the help from an internal team, I am able to research in greater detail.

user profile
Seller_pdveCfpLbwIV0
6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk.
投稿を表示

I can see this is an issue for you. Is it possible you have a setting selected that might be causing your listings to auto populate all your stores? Do you know how many stores you have? and do you need them all?

To see how many you may have set up:

  • In Seller Central - select the settings wheel, top right corner
  • Click Account Info
  • In the Store Status box you should see all the stores
  • Also review the Manage Your Services box on the right - this may provide some help

In this area you may also control vacation settings but that will not help with the listings, only sales.

Maybe review this: North America and Brazil Unified Account this has a section on: Managing Inventory in Your North America and Brazil Unified Account and also : Store-specific SKU and how to do that.

I hope some of this information may lead to a resolution for you. If you do need additional information, please reach back out with a Case ID or ASIN.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
April_Amazon
Seller_pdveCfpLbwIV0様の投稿への返信

Hello @Seller_pdveCfpLbwIV0,

Thanks for using the Forums to get in touch with us. I understand you being concerned and confused about your store in Brazil.

I will try and provide some general guidance. For greater detail concerning your specific situation, please provide an ASIN, Case ID or Performance Notification. With that information and the help from an internal team, I am able to research in greater detail.

user profile
Seller_pdveCfpLbwIV0
6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk.
投稿を表示

I can see this is an issue for you. Is it possible you have a setting selected that might be causing your listings to auto populate all your stores? Do you know how many stores you have? and do you need them all?

To see how many you may have set up:

  • In Seller Central - select the settings wheel, top right corner
  • Click Account Info
  • In the Store Status box you should see all the stores
  • Also review the Manage Your Services box on the right - this may provide some help

In this area you may also control vacation settings but that will not help with the listings, only sales.

Maybe review this: North America and Brazil Unified Account this has a section on: Managing Inventory in Your North America and Brazil Unified Account and also : Store-specific SKU and how to do that.

I hope some of this information may lead to a resolution for you. If you do need additional information, please reach back out with a Case ID or ASIN.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
user profile
April_Amazon
Seller_pdveCfpLbwIV0様の投稿への返信

Hello @Seller_pdveCfpLbwIV0,

Thanks for using the Forums to get in touch with us. I understand you being concerned and confused about your store in Brazil.

I will try and provide some general guidance. For greater detail concerning your specific situation, please provide an ASIN, Case ID or Performance Notification. With that information and the help from an internal team, I am able to research in greater detail.

user profile
Seller_pdveCfpLbwIV0
6 months ago I posted about this extra store, I followed the steps and despite logging in periodically to delete listings . I’ve continued getting violations and now that store is at risk.
投稿を表示

I can see this is an issue for you. Is it possible you have a setting selected that might be causing your listings to auto populate all your stores? Do you know how many stores you have? and do you need them all?

To see how many you may have set up:

  • In Seller Central - select the settings wheel, top right corner
  • Click Account Info
  • In the Store Status box you should see all the stores
  • Also review the Manage Your Services box on the right - this may provide some help

In this area you may also control vacation settings but that will not help with the listings, only sales.

Maybe review this: North America and Brazil Unified Account this has a section on: Managing Inventory in Your North America and Brazil Unified Account and also : Store-specific SKU and how to do that.

I hope some of this information may lead to a resolution for you. If you do need additional information, please reach back out with a Case ID or ASIN.

I look forward to your response. Thank you for reaching out on the Forums.

April

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう