suspend account
hello everyone,
A year ago, I added a product to my inventory that I shouldn't have sold. I received a violation notice from Amazon and immediately removed the product from my inventory. I have been selling only with my own brand for a year and trying to create brand value. My account was suddenly suspended last week, due to the product I added to my inventory a year ago. Yes, I shouldn't have sold that product, but I had just started working on Amazon and it was a rookie mistake and I deleted the product from my inventory as soon as the warning came.
Despite this, a year later, Amazon suspended my account and confiscated the products I sold under my own brand, and I cannot receive a response to my video call request. I thought Amazon was a more understanding and fair platform, but this situation made me very sad and negatively affected my Amazon experience.
We are all human and we can make mistakes, especially when we are inexperienced. After the warning I received, I never added that or similar products to my inventory again and I have sold hundreds of products on Amazon for a year. I wish my time and effort had been rewarded on Amazon and I had been helped.
This situation makes me very sad. I hope we can reach a mutual agreement. I will continue to share the ongoing process here. I wish everyone a good day.
suspend account
hello everyone,
A year ago, I added a product to my inventory that I shouldn't have sold. I received a violation notice from Amazon and immediately removed the product from my inventory. I have been selling only with my own brand for a year and trying to create brand value. My account was suddenly suspended last week, due to the product I added to my inventory a year ago. Yes, I shouldn't have sold that product, but I had just started working on Amazon and it was a rookie mistake and I deleted the product from my inventory as soon as the warning came.
Despite this, a year later, Amazon suspended my account and confiscated the products I sold under my own brand, and I cannot receive a response to my video call request. I thought Amazon was a more understanding and fair platform, but this situation made me very sad and negatively affected my Amazon experience.
We are all human and we can make mistakes, especially when we are inexperienced. After the warning I received, I never added that or similar products to my inventory again and I have sold hundreds of products on Amazon for a year. I wish my time and effort had been rewarded on Amazon and I had been helped.
This situation makes me very sad. I hope we can reach a mutual agreement. I will continue to share the ongoing process here. I wish everyone a good day.
16件の返信
Seller_OvL8C4BJWiuS9
Deleting it doesn't make it go away. Sounds like you didn't address the violation?
Amazon expects you to do your homework and know what you are doing, whether a rookie or not.
Seller_rI7BZIczK8iAC
So, you were suspended just now. Copy and paste Amazon's email here.
LeviDylan_Amazon
Hello @Seller_z60UgqIMd383n,
Thank you for reaching out on the Seller Forums.
I see that your account has been deactivated and you have questions about your available next steps to address this.
So that we are able to guide you the best, I would like to learn more about your situation. Can you share the deactivation performance notification here, after removing your personal information, so we can take a look? What information has been requested of you to address the deactivation? What have you submitted so far for review?
I look forward to your response. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_qTJiCxRI8PpIZ
I can't say for certain but I am going to guess that someone reported another one of your products. Either that or Amazon took a closer look and decided it was a bigger issue then they originally thought. Unfortunately, section 3 violations can be tricky to solve. There is no guarantee you'll get your account back.
Seller_TvaTXH61RRGLO
Did you address the violation or did you leave it lapse? Address the violation and show them your new business model, your brand, invoices from suppliers etc.
Without successfully appealing the violation your account will remain closed.
Seller_yFAkuOv7JDcDK
Share performance notification. That will provide window to what they might not even tell you. The senior and experienced members of this board will need this in order to help.
