Error upgrading from individual to professional
Hello, for the past 1 month, I have been trying to upgrade my account from individual to professional, and this is the error message that comes up: "Something went wrong. Please try again after 15 minutes." I have contacted Seller Support about this multiple times, and they all tell me different stories as to why this is happening, and keep transferring me to different teams. It would be great if someone could help me with this.
Error upgrading from individual to professional
Hello, for the past 1 month, I have been trying to upgrade my account from individual to professional, and this is the error message that comes up: "Something went wrong. Please try again after 15 minutes." I have contacted Seller Support about this multiple times, and they all tell me different stories as to why this is happening, and keep transferring me to different teams. It would be great if someone could help me with this.
5件の返信
Connor_Amazon
Hi @Seller_p3yeGVtryJ1Gx; Connor here, welcome to forums and thank you for your post.
We see that are partner team is currently investigating this issue via case - 15208465561 and as soon as they have an update, they will get back to you.
If you don't hear back from them in 3 business days, please respond to the thread here and I will be happy to dive into this further. Since the issue is already escalated and review is in progress, please allow our team sometime to get back to you.
Please let me know if you need or have any other questions while we wait for a response.
Thank you
Connor
