We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.
Hi @Emet_Amazon ,
I am reaching out to you based on your ability to help others with this type of issue.
I have been appealing my account deactivation for a while. I have submitted many documents while trying to guess what may have caused the deactivation. This includes business licensing, bank information, utility bills, and more. I have gone back through the account validation process to ensure my legal entity and proof of ownership documents align. I have submitted a plan of action with details on every aspect of Amazon's guidelines. I have done deep account analysis and found some errors with Amazon sales data on my account as well and submitted that analysis along with a detailed narrative.
I am a new Amazon seller and only had the chance to sell a few items before my account was deactivated. Everything on my account is in great standing in every aspect of account health. There are no disputes, claims, negative feedback, shipping issues, or concerns with restricted products.
I have one product with 4 variations, the last of which is still being processed by FBA warehousing. Meanwhile, all of my inventory is now stranded. Before this, everything under the shipping management on my account is listed with no issues as well.
No one at Amazon has been able to tell me what I did that might have caused the deactivation. I just keep getting the answer in the subject line. The level of detail I have provided doesn't seem to be reviewed, though, as the response that I am still deactivated arrives in just a few minutes after I submit each appeal.
How can I find out what I may have done so that I can correct whatever it is that needs fixed?
We completed our evaluation of your submission. We do not have enough information to remove the violation at this time.
Hi @Emet_Amazon ,
I am reaching out to you based on your ability to help others with this type of issue.
I have been appealing my account deactivation for a while. I have submitted many documents while trying to guess what may have caused the deactivation. This includes business licensing, bank information, utility bills, and more. I have gone back through the account validation process to ensure my legal entity and proof of ownership documents align. I have submitted a plan of action with details on every aspect of Amazon's guidelines. I have done deep account analysis and found some errors with Amazon sales data on my account as well and submitted that analysis along with a detailed narrative.
I am a new Amazon seller and only had the chance to sell a few items before my account was deactivated. Everything on my account is in great standing in every aspect of account health. There are no disputes, claims, negative feedback, shipping issues, or concerns with restricted products.
I have one product with 4 variations, the last of which is still being processed by FBA warehousing. Meanwhile, all of my inventory is now stranded. Before this, everything under the shipping management on my account is listed with no issues as well.
No one at Amazon has been able to tell me what I did that might have caused the deactivation. I just keep getting the answer in the subject line. The level of detail I have provided doesn't seem to be reviewed, though, as the response that I am still deactivated arrives in just a few minutes after I submit each appeal.
How can I find out what I may have done so that I can correct whatever it is that needs fixed?
18件の返信
Seller_LyYw7fQRKc5G7
Go back to your original suspension notice and post it here. Please remove any personal identifying information when you do this.
Without this notice it is very difficult to assist you further.
Seller_LyYw7fQRKc5G7
Amazon has three levels of verification that new sellers go through.
First level of Verification is a Personal ID and a Bank Account Statement.
Second level of Verification is a piped utility bill or a business license matching your Legal Entity and making sure your card is entered into Seller Central.
Third level of Verification is a video interview, where you get to show off your paperwork. Sometimes they send out a postcard with a verification number on it instead.
Seller_rI7BZIczK8iAC
You constantly refuse to post your deactivation notice as @Seller_LyYw7fQRKc5G7 asked you THREE times.
We underestood that you account WAS verified. And we understood that afterwards you got a suspension notice because of a violation.
You - and we - find the vague reason in said deactivation email from Amazon. Without reading THAT email nobody can give you an advice.
Also, your screenshots proves that your IDENTITY has been verified on June 27. So, the mentionned violation was commited the same or the next day and has nothing to do with your identity verification. Did you list something this first day?
Nobody can help you without that deactivation email. If you don't want to show it, your problem.
