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Seller_SLYlIoHJFePD1

Urgent: Unauthorized Size Name Change on ASIN B07FPT45KQ – Case ID 16182786831

@Manny_Amazon

Hello

I am writing to urgently request assistance with an unresolved issue regarding my listing. I am the brand owner and creator of ASIN B07FPT45KQ, a child listing under parent ASIN PET-CHEW-TOY-PR4, and the sole seller of this product.

Recently, the size name for ASIN B07FPT45KQ was changed from "Small Pack of 3" to "1.9 Ounce Pack of 3" without my authorization. This is a significant issue as the product has always been sold by numerical count and size. My packaging clearly reflects that it is sold in units (count), not by weight (ounce). All other child ASINs in this variation family also follow the same numerical count and size format.

This unauthorized change is causing confusion for my customers and impacting sales. I opened Case ID 16182786831 with Seller Support, but the response I received did not address my specific concern. I have tried explaining the situation, but the issue remains unresolved.

As a longtime seller on Amazon who takes great care in maintaining accurate listings. I am urgently requesting the size name changed back to "Small Pack of 3" to align with the product's historical listing, as well as the format of the other child ASINs in the variation.

Any advice or guidance would be greatly appreciated,

Thank you in advance.

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Seller_SLYlIoHJFePD1

Urgent: Unauthorized Size Name Change on ASIN B07FPT45KQ – Case ID 16182786831

@Manny_Amazon

Hello

I am writing to urgently request assistance with an unresolved issue regarding my listing. I am the brand owner and creator of ASIN B07FPT45KQ, a child listing under parent ASIN PET-CHEW-TOY-PR4, and the sole seller of this product.

Recently, the size name for ASIN B07FPT45KQ was changed from "Small Pack of 3" to "1.9 Ounce Pack of 3" without my authorization. This is a significant issue as the product has always been sold by numerical count and size. My packaging clearly reflects that it is sold in units (count), not by weight (ounce). All other child ASINs in this variation family also follow the same numerical count and size format.

This unauthorized change is causing confusion for my customers and impacting sales. I opened Case ID 16182786831 with Seller Support, but the response I received did not address my specific concern. I have tried explaining the situation, but the issue remains unresolved.

As a longtime seller on Amazon who takes great care in maintaining accurate listings. I am urgently requesting the size name changed back to "Small Pack of 3" to align with the product's historical listing, as well as the format of the other child ASINs in the variation.

Any advice or guidance would be greatly appreciated,

Thank you in advance.

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00
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Manny_Amazon

Hello @Seller_SLYlIoHJFePD1,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_SLYlIoHJFePD1

Urgent: Unauthorized Size Name Change on ASIN B07FPT45KQ – Case ID 16182786831

@Manny_Amazon

Hello

I am writing to urgently request assistance with an unresolved issue regarding my listing. I am the brand owner and creator of ASIN B07FPT45KQ, a child listing under parent ASIN PET-CHEW-TOY-PR4, and the sole seller of this product.

Recently, the size name for ASIN B07FPT45KQ was changed from "Small Pack of 3" to "1.9 Ounce Pack of 3" without my authorization. This is a significant issue as the product has always been sold by numerical count and size. My packaging clearly reflects that it is sold in units (count), not by weight (ounce). All other child ASINs in this variation family also follow the same numerical count and size format.

This unauthorized change is causing confusion for my customers and impacting sales. I opened Case ID 16182786831 with Seller Support, but the response I received did not address my specific concern. I have tried explaining the situation, but the issue remains unresolved.

As a longtime seller on Amazon who takes great care in maintaining accurate listings. I am urgently requesting the size name changed back to "Small Pack of 3" to align with the product's historical listing, as well as the format of the other child ASINs in the variation.

Any advice or guidance would be greatly appreciated,

Thank you in advance.

11件の閲覧
2件の返信
タグ:商品詳細ページ
00
返信
user profile
Seller_SLYlIoHJFePD1

Urgent: Unauthorized Size Name Change on ASIN B07FPT45KQ – Case ID 16182786831

@Manny_Amazon

Hello

I am writing to urgently request assistance with an unresolved issue regarding my listing. I am the brand owner and creator of ASIN B07FPT45KQ, a child listing under parent ASIN PET-CHEW-TOY-PR4, and the sole seller of this product.

Recently, the size name for ASIN B07FPT45KQ was changed from "Small Pack of 3" to "1.9 Ounce Pack of 3" without my authorization. This is a significant issue as the product has always been sold by numerical count and size. My packaging clearly reflects that it is sold in units (count), not by weight (ounce). All other child ASINs in this variation family also follow the same numerical count and size format.

This unauthorized change is causing confusion for my customers and impacting sales. I opened Case ID 16182786831 with Seller Support, but the response I received did not address my specific concern. I have tried explaining the situation, but the issue remains unresolved.

As a longtime seller on Amazon who takes great care in maintaining accurate listings. I am urgently requesting the size name changed back to "Small Pack of 3" to align with the product's historical listing, as well as the format of the other child ASINs in the variation.

Any advice or guidance would be greatly appreciated,

Thank you in advance.

タグ:商品詳細ページ
00
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user profile

Urgent: Unauthorized Size Name Change on ASIN B07FPT45KQ – Case ID 16182786831

投稿者:Seller_SLYlIoHJFePD1

@Manny_Amazon

Hello

I am writing to urgently request assistance with an unresolved issue regarding my listing. I am the brand owner and creator of ASIN B07FPT45KQ, a child listing under parent ASIN PET-CHEW-TOY-PR4, and the sole seller of this product.

Recently, the size name for ASIN B07FPT45KQ was changed from "Small Pack of 3" to "1.9 Ounce Pack of 3" without my authorization. This is a significant issue as the product has always been sold by numerical count and size. My packaging clearly reflects that it is sold in units (count), not by weight (ounce). All other child ASINs in this variation family also follow the same numerical count and size format.

This unauthorized change is causing confusion for my customers and impacting sales. I opened Case ID 16182786831 with Seller Support, but the response I received did not address my specific concern. I have tried explaining the situation, but the issue remains unresolved.

As a longtime seller on Amazon who takes great care in maintaining accurate listings. I am urgently requesting the size name changed back to "Small Pack of 3" to align with the product's historical listing, as well as the format of the other child ASINs in the variation.

Any advice or guidance would be greatly appreciated,

Thank you in advance.

タグ:商品詳細ページ
00
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Manny_Amazon

Hello @Seller_SLYlIoHJFePD1,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Manny_Amazon

Hello @Seller_SLYlIoHJFePD1,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
user profile
Manny_Amazon

Hello @Seller_SLYlIoHJFePD1,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう