LOST INVENTORY AND NO REIMBURSEMENT
$50,000 Of Lost Inventory- PROTOCOL FOLLOWED AND INVOICES SUBMITTED
At least 16 different Case IDs have been created over 20+ months.
Multiple cases have been merged and resubmitted due to Amazon rejecting invoices.
Despite multiple cases, Amazon has either rejected invoices, delayed responses, or failed to acknowledge the lost shipment. The situation remains unresolved.
Amazon delayed investigations, requiring additional documentation multiple times.
UPS had already acknowledged the package was lost, yet Amazon continued to refuse reimbursement.
Amazon’s reimbursement policy eligibility window may have expired, possibly leading to further rejection.
AMAZON IF YOU ARE READING THIS PLEASE ESCALATE
LOST INVENTORY AND NO REIMBURSEMENT
$50,000 Of Lost Inventory- PROTOCOL FOLLOWED AND INVOICES SUBMITTED
At least 16 different Case IDs have been created over 20+ months.
Multiple cases have been merged and resubmitted due to Amazon rejecting invoices.
Despite multiple cases, Amazon has either rejected invoices, delayed responses, or failed to acknowledge the lost shipment. The situation remains unresolved.
Amazon delayed investigations, requiring additional documentation multiple times.
UPS had already acknowledged the package was lost, yet Amazon continued to refuse reimbursement.
Amazon’s reimbursement policy eligibility window may have expired, possibly leading to further rejection.
AMAZON IF YOU ARE READING THIS PLEASE ESCALATE
4件の返信
Seller_OMrMSc028bpJv
$50,000 Of Lost Inventory- PROTOCOL FOLLOWED AND INVOICES SUBMITTED
At least 16 different Case IDs have been created over 20+ months.
Multiple cases have been merged and resubmitted due to Amazon rejecting invoices.
Despite multiple cases, Amazon has either rejected invoices, delayed responses, or failed to acknowledge the lost shipment. The situation remains unresolved.
Amazon delayed investigations, requiring additional documentation multiple times.
UPS had already acknowledged the package was lost, yet Amazon continued to refuse reimbursement.
Amazon’s reimbursement policy eligibility window may have expired, possibly leading to further rejection.
AMAZON IF YOU ARE READING THIS PLEASE ESCALATE
Danny_Amazon
Hello @Seller_OMrMSc028bpJv- and thank you for looking to the seller forums for some guidance on reconciling your shipment.
As you find a moment, can you help share the most recent case ID focused on this shipment so I can take a closer look from my end?
Thanks in advance,
Danny
