appeals submittion
Hello guys! my account been deactivated under section 3 . i have submitted several appeals to no success , i don't know what to do. does anybody know how i can contact seller support ?because every time i try to reach out by creating a case it's automatically close. i can not find the call back portal to have them call me. i am so stress because my product is being manufactured and this happened... please guys any advice will do. thank you in advance.
appeals submittion
Hello guys! my account been deactivated under section 3 . i have submitted several appeals to no success , i don't know what to do. does anybody know how i can contact seller support ?because every time i try to reach out by creating a case it's automatically close. i can not find the call back portal to have them call me. i am so stress because my product is being manufactured and this happened... please guys any advice will do. thank you in advance.
9件の返信
Seller_7LrAV0m5llaI7
You have to provide them exactly the information they're requiring from you, nothing more and nothing else.
You probably have hit the appeal limit and now they just won't bother responding because you haven't sent them what they were looking for at the beginning and you keep sending them incorrect stuff.
Post your suspension notice/performance notification here for review
Seller_4zBzdtgCyS9EI
Post your deactivation notice and your latest appeal that was denied.
Atlas_Amazon
Hello @Seller_iAoEfBl4ut1eE
Thank you for the information provided regarding the account deactivation you are trying to resolve. You mention it being a section 3 violation, but this could refer to several topics such as authorization or authenticity of your products. Could you provide clarification regarding the reason for the deactivation on your account? You should have received a notification that included the reason for deactivation and the information that will be required to resolve the issue.
As for you issues with contacting our team, I have forwarded your details for potential contact. Please ensure that your information has been updated so that they may reach you. If you have any other details or concerns, continue to refer here for support.
Best,
Atlas