Error code 8541 even though all my ASINs are the same product type
case ID: 17397096451
I have tried several times to get my ASINs under the Parent and it keeps coming up with error code 8541, even though all the ASINs are the same product type as the parent. This is causing me to lose sales and I have over 36 different products under the parent. The only solution that customer service suggested was to delete my listings and relist them 24 hours later... that will take way too much time AND it will make me lose sales. I would really appreciate if I could get some assitance with this issue that doesn't involved deleting my listins. the
Error code 8541 even though all my ASINs are the same product type
case ID: 17397096451
I have tried several times to get my ASINs under the Parent and it keeps coming up with error code 8541, even though all the ASINs are the same product type as the parent. This is causing me to lose sales and I have over 36 different products under the parent. The only solution that customer service suggested was to delete my listings and relist them 24 hours later... that will take way too much time AND it will make me lose sales. I would really appreciate if I could get some assitance with this issue that doesn't involved deleting my listins. the
7件の返信
Cooper_Amazon
Good Evening @Seller_GU23YAL1KQMl3,
I wanted to reach out to you to see if you still required assistance in clearing out Error Code 8541?
I took a look at CASE ID 17397096451 and it appears Selling Partner Support suggested to try and delete and relist the ASINs getting that error message. My colleague @Glenn_Amazon wrote a post -->HERE<-- on the importance of deleting and relisting an ASIN. Maybe their post will provide some clarity and create some peace of mind with the situation.
Please let us know if you still need help with this error message and I would be happy to escalate CASE ID 17397096451 (but please attempt the troubleshooting guidance SPS has provided first). Thank you for understanding and have a good night.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_GU23YAL1KQMl3,
I have gone ahead and escalated CASE ID 17397096451 and all the relevant information and screenshot to one of our internal teams to review in order to clear error code 8541. They should get back to us within the next few business days. Until then, have a wonderful rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_GU23YAL1KQMl3,
Our internal team has reached out to you on CASE ID 17610634241 in regards to reviewing what next steps can be taken in order to clear error code 8541.
Feel free to follow along with CASE ID 17610634241 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
