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Seller_0I4CZUZo4HarM

Relationship Sticky Delete (RSD)

Hi,

I wanted to update my product variations to make them clearer and more understandable for both us and our customers. However, after making the updates, we received a violation in our Account Health. To address this, we deleted the variations and re-uploaded them. Unfortunately, we faced another repeated violation.

We explained the situation to Seller Support, emphasizing the need for an additional attribute, and managed to have the Account Health violation removed. Following their suggestions, we relisted the items.

Now, while all the items are successfully relisted and appear under the parent in Seller Central, they are showing as separate listings on the product detail pages. We have already reported this issue to Seller Support and are waiting for the internal teams to resolve it.

Based on my experience, solutions from internal teams can take quite a long time. If anyone has encountered a similar issue and knows how to fix it, I’d greatly appreciate your insights.

If someone from Amazon could assist, the Case ID is: 16949563931.

Thank you in advance for your help!

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Seller_0I4CZUZo4HarM

Relationship Sticky Delete (RSD)

Hi,

I wanted to update my product variations to make them clearer and more understandable for both us and our customers. However, after making the updates, we received a violation in our Account Health. To address this, we deleted the variations and re-uploaded them. Unfortunately, we faced another repeated violation.

We explained the situation to Seller Support, emphasizing the need for an additional attribute, and managed to have the Account Health violation removed. Following their suggestions, we relisted the items.

Now, while all the items are successfully relisted and appear under the parent in Seller Central, they are showing as separate listings on the product detail pages. We have already reported this issue to Seller Support and are waiting for the internal teams to resolve it.

Based on my experience, solutions from internal teams can take quite a long time. If anyone has encountered a similar issue and knows how to fix it, I’d greatly appreciate your insights.

If someone from Amazon could assist, the Case ID is: 16949563931.

Thank you in advance for your help!

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Seller_0I4CZUZo4HarM

Relationship Sticky Delete (RSD)

Hi,

I wanted to update my product variations to make them clearer and more understandable for both us and our customers. However, after making the updates, we received a violation in our Account Health. To address this, we deleted the variations and re-uploaded them. Unfortunately, we faced another repeated violation.

We explained the situation to Seller Support, emphasizing the need for an additional attribute, and managed to have the Account Health violation removed. Following their suggestions, we relisted the items.

Now, while all the items are successfully relisted and appear under the parent in Seller Central, they are showing as separate listings on the product detail pages. We have already reported this issue to Seller Support and are waiting for the internal teams to resolve it.

Based on my experience, solutions from internal teams can take quite a long time. If anyone has encountered a similar issue and knows how to fix it, I’d greatly appreciate your insights.

If someone from Amazon could assist, the Case ID is: 16949563931.

Thank you in advance for your help!

9件の閲覧
0件の返信
タグ:テクニカルサポート
00
返信
user profile
Seller_0I4CZUZo4HarM

Relationship Sticky Delete (RSD)

Hi,

I wanted to update my product variations to make them clearer and more understandable for both us and our customers. However, after making the updates, we received a violation in our Account Health. To address this, we deleted the variations and re-uploaded them. Unfortunately, we faced another repeated violation.

We explained the situation to Seller Support, emphasizing the need for an additional attribute, and managed to have the Account Health violation removed. Following their suggestions, we relisted the items.

Now, while all the items are successfully relisted and appear under the parent in Seller Central, they are showing as separate listings on the product detail pages. We have already reported this issue to Seller Support and are waiting for the internal teams to resolve it.

Based on my experience, solutions from internal teams can take quite a long time. If anyone has encountered a similar issue and knows how to fix it, I’d greatly appreciate your insights.

If someone from Amazon could assist, the Case ID is: 16949563931.

Thank you in advance for your help!

タグ:テクニカルサポート
00
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user profile

Relationship Sticky Delete (RSD)

投稿者:Seller_0I4CZUZo4HarM

Hi,

I wanted to update my product variations to make them clearer and more understandable for both us and our customers. However, after making the updates, we received a violation in our Account Health. To address this, we deleted the variations and re-uploaded them. Unfortunately, we faced another repeated violation.

We explained the situation to Seller Support, emphasizing the need for an additional attribute, and managed to have the Account Health violation removed. Following their suggestions, we relisted the items.

Now, while all the items are successfully relisted and appear under the parent in Seller Central, they are showing as separate listings on the product detail pages. We have already reported this issue to Seller Support and are waiting for the internal teams to resolve it.

Based on my experience, solutions from internal teams can take quite a long time. If anyone has encountered a similar issue and knows how to fix it, I’d greatly appreciate your insights.

If someone from Amazon could assist, the Case ID is: 16949563931.

Thank you in advance for your help!

タグ:テクニカルサポート
00
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