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Seller_0f67dOPwtA0zM

Lost inventory

Hi guys!

I was checking my inventory and I see less quantity that received (minus sells, reserve, vine, etc) I have lost about 130 packages. All shipments were received accordingly, but, what happened to theses packages? What do I have to do? support is not helping that much.

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Seller_0f67dOPwtA0zM

Lost inventory

Hi guys!

I was checking my inventory and I see less quantity that received (minus sells, reserve, vine, etc) I have lost about 130 packages. All shipments were received accordingly, but, what happened to theses packages? What do I have to do? support is not helping that much.

在庫管理
タグ:在庫
00
21件の閲覧
1件の返信
返信
1件の返信
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Jameson_Amazon
Seller_0f67dOPwtA0zM様の投稿への返信

Hi @Seller_0f67dOPwtA0zM,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
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user profile
Seller_0f67dOPwtA0zM

Lost inventory

Hi guys!

I was checking my inventory and I see less quantity that received (minus sells, reserve, vine, etc) I have lost about 130 packages. All shipments were received accordingly, but, what happened to theses packages? What do I have to do? support is not helping that much.

21件の閲覧
1件の返信
在庫管理
タグ:在庫
00
返信
user profile
Seller_0f67dOPwtA0zM

Lost inventory

Hi guys!

I was checking my inventory and I see less quantity that received (minus sells, reserve, vine, etc) I have lost about 130 packages. All shipments were received accordingly, but, what happened to theses packages? What do I have to do? support is not helping that much.

在庫管理
タグ:在庫
00
21件の閲覧
1件の返信
返信
user profile

Lost inventory

投稿者：Seller_0f67dOPwtA0zM

Hi guys!

I was checking my inventory and I see less quantity that received (minus sells, reserve, vine, etc) I have lost about 130 packages. All shipments were received accordingly, but, what happened to theses packages? What do I have to do? support is not helping that much.

在庫管理
タグ:在庫
00
21件の閲覧
1件の返信
返信
1件の返信
1件の返信
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Jameson_Amazon
Seller_0f67dOPwtA0zM様の投稿への返信

Hi @Seller_0f67dOPwtA0zM,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Jameson_Amazon
Seller_0f67dOPwtA0zM様の投稿への返信

Hi @Seller_0f67dOPwtA0zM,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
user profile
Jameson_Amazon
Seller_0f67dOPwtA0zM様の投稿への返信

Hi @Seller_0f67dOPwtA0zM,

Thank you for reaching out about this!

Just to confirm, have you requested an investigation via the Contents tab of your shipment? If you haven't done so already, I would highly recommend doing so now. For more information on requesting an investigation, please read through this help page.

I would also encourage you to read through this post about what to do if your FBA shipment is lost or delayed.

If this is not resolved after that investigation, please send me your shipment ID and any case IDs you have for this shipment. I'd be happy to take a look to see how I can help further!

Thanks again,

Jameson

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう