Featured Offer Eligibility Status Removed Again - Please Help
@Manny_Amazon @Quincy_Amazon @Dougal_Amazon @Steve_Amazon @Blake_Amazon @Glenn_Amazon @Jameson_Amazon @Rose_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon
Hello Manny and Amazon Seller Support crew,
You helped bring back my Featured Status and Buy Box two months ago. It has been working great. I had waited a year and a half, and getting Featured Status back made a massive difference. I have been paying Amazon for advertising and my account is fully healthy. All orders are processed on time, and customers are very happy. Yesterday Featured Status was lost on all but two of my products. Now sales are down to zero again. There is no reason for me to lose Featured Status. My account is healthy and customers are giving me 5 star reviews. Please help me again! I depend on my Amazon sales to make a living. Note that two of my products still have featured status. There is no reason for me to lose Featured Status on my products. I am a branded store and I follow all policies.
Please reinstate my Featured Status on the following ASINs:
ASIN Missing Featured Status:
B0D1SYSFQS
B0B9ZY1K7P
B0B9ZSCVK3
B0BBP9TYKQ
B0D9DVV7D3
B0CVFCDM45
B0D9DWV993
B0BB5XR5NY
B0B9ZF5251
B0BB1313PH
B0CZYRC87B
B0BB1DWPRW
B0CKCWCPNG
B0BB13768J
B0DBSVHH5L
B0B9ZWH7R6
B0BB5WZJ4M
B0B9ZN515V
B0B9ZSCVK3
B0BB135G58
ASIN with Featured Status (These two products still have featured status. As you can see, they are the same type of product as the others)
B0D1SR4X44
B0CZYJDYQK
I see that this happens to other sellers periodically. It reduces sales to zero when we don't have Featured Status. I own my brand, and am a copyright trademarked company. Please help me! Thank you in Advance!
All the best,
Roman
Featured Offer Eligibility Status Removed Again - Please Help
@Manny_Amazon @Quincy_Amazon @Dougal_Amazon @Steve_Amazon @Blake_Amazon @Glenn_Amazon @Jameson_Amazon @Rose_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon
Hello Manny and Amazon Seller Support crew,
You helped bring back my Featured Status and Buy Box two months ago. It has been working great. I had waited a year and a half, and getting Featured Status back made a massive difference. I have been paying Amazon for advertising and my account is fully healthy. All orders are processed on time, and customers are very happy. Yesterday Featured Status was lost on all but two of my products. Now sales are down to zero again. There is no reason for me to lose Featured Status. My account is healthy and customers are giving me 5 star reviews. Please help me again! I depend on my Amazon sales to make a living. Note that two of my products still have featured status. There is no reason for me to lose Featured Status on my products. I am a branded store and I follow all policies.
Please reinstate my Featured Status on the following ASINs:
ASIN Missing Featured Status:
B0D1SYSFQS
B0B9ZY1K7P
B0B9ZSCVK3
B0BBP9TYKQ
B0D9DVV7D3
B0CVFCDM45
B0D9DWV993
B0BB5XR5NY
B0B9ZF5251
B0BB1313PH
B0CZYRC87B
B0BB1DWPRW
B0CKCWCPNG
B0BB13768J
B0DBSVHH5L
B0B9ZWH7R6
B0BB5WZJ4M
B0B9ZN515V
B0B9ZSCVK3
B0BB135G58
ASIN with Featured Status (These two products still have featured status. As you can see, they are the same type of product as the others)
B0D1SR4X44
B0CZYJDYQK
I see that this happens to other sellers periodically. It reduces sales to zero when we don't have Featured Status. I own my brand, and am a copyright trademarked company. Please help me! Thank you in Advance!
All the best,
Roman
9件の返信
Seller_IZnsK4wt2BhG8
Hi guys. My sales have dropped to near zero. I know that Buy Box and Featured Status being dropped happens to many many sellers. I have a healthy account, I ship on time, and I have all 5 star reviews. Please help me. I make a living off of my sales. Having no sales for a week is catastrophic. Affected ASINs are listed above in my first post. I truly appreciate all of you guys. Without you, we would be in trouble. :)
Seller_IZnsK4wt2BhG8
@Manny_Amazon @Quincy_Amazon @Dougal_Amazon @Steve_Amazon @Blake_Amazon @Glenn_Amazon @Jameson_Amazon @Rose_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon
Hi guys,
Please refer my account for a Featured Status eligibility review. My account is fully healthy, happy customers, on-time shipping, 5 star reviews. Featured Status dropped on all of my ASINs except two about 9 days ago. There is not reason for this to happen. My sales have dropped by 95%. Please help me. I rely on my sales to support my family. I have contacted Seller Support in the past, on multiple occasions and got the cut and paste response. @Manny_Amazon helped me two months ago and did a review. My Featured Status and Buy Box returned within a few days thanks to his help. Now the algo removed eligibility for no reason again. Thank you in advance for your help. Is there any way that this situation can be prevented from happening? I am just beside myself here wondering why it happens to all of us?
Retro Knight Gaming
ASIN Missing Featured Status:
B0D1SYSFQS
B0B9ZY1K7P
B0B9ZSCVK3
B0BBP9TYKQ
B0D9DVV7D3
B0CVFCDM45
B0D9DWV993
B0BB5XR5NY
B0B9ZF5251
B0BB1313PH
B0CZYRC87B
B0BB1DWPRW
B0CKCWCPNG
B0BB13768J
B0DBSVHH5L
B0B9ZWH7R6
B0BB5WZJ4M
B0B9ZN515V
B0B9ZSCVK3
B0BB135G58
Glenn_Amazon
Hello @Seller_IZnsK4wt2BhG8,
Thank you for reaching out with your concerns with your Featured Offer Eligibility. I'm sorry for any delays in response. In order to request an eligibility review I will need a recent Seller Support case where you reached out on this issue. Please note that Amazon does not guarantee the Featured Offer or Featured Offer Eligibility to anyone, including Brand Owners. Once you provide your Case ID I will request a review. Thank you for your understanding.
-Glenn
