Not eligible to sell a product even though both brand authorization letter and invoice are provided
Hi,
I would like to sell Mimitakra's products. I was asked to provide either a brand authorization letter or invoice when filing the application. However, the support team has rejected me couple times even though both documents are provided and all conditions are made.
Has anyone encountered this issue before and can provide any advices on how to resolve this issue?
Any suggestions are highly appreciated. Thank you!
Not eligible to sell a product even though both brand authorization letter and invoice are provided
Hi,
I would like to sell Mimitakra's products. I was asked to provide either a brand authorization letter or invoice when filing the application. However, the support team has rejected me couple times even though both documents are provided and all conditions are made.
Has anyone encountered this issue before and can provide any advices on how to resolve this issue?
Any suggestions are highly appreciated. Thank you!
18件の返信
Seller_OvL8C4BJWiuS9
Where are your invoices from? And you have a LOA from the brand?
Seller_6799VVD1zBaaM
I am once again rejected by the Amazon support when both LOA and invoice are provided. The Amazon support did not tell me why the rejection. Can anyone from the Amazon support team help me out? Thank you!
Glenn_Amazon
Greetings @Seller_6799VVD1zBaaM and @Seller_NoOXPvscI74Tl,
Thank you for reaching out with your difficulties with your applications to sell specific brands. In general Amazon will not share the reason your documents were or were not accepted for security reasons, however I can review and see if any other guidance can be offered. If you would like me to review please provide your most recent Case ID on this issue. Thank you.
-Glenn
