FBA Replacements
I get an annoying amount of replacement orders selling FBA and I have no idea how to track where the original items have gone. Some show that the replacement reason is defective but many of them show missing from shipment or just other. As far as I can tell I have never actually got the original items back from these replacement orders and don't see any reimbursements either. All I can see with replacements is the original order ID, the replacement order ID, and the replacement reason. I feel like I am being screwed on these. Is there any way to check all of this stuff?
FBA Replacements
I get an annoying amount of replacement orders selling FBA and I have no idea how to track where the original items have gone. Some show that the replacement reason is defective but many of them show missing from shipment or just other. As far as I can tell I have never actually got the original items back from these replacement orders and don't see any reimbursements either. All I can see with replacements is the original order ID, the replacement order ID, and the replacement reason. I feel like I am being screwed on these. Is there any way to check all of this stuff?
1件の返信
KJ_Amazon
Hello @Seller_z0TFo0bduk0xA. I am sorry for the delay in responding to your question.
The Replacements report (overview) report shows replacements issued to customers for completed orders, with additional information.
