Shipment flagged with no discrepancies?
Has anyone seen this before and know what to do? We had 4 of these in a row.
- We had a shipment received in full, closed without issue.
- Then, we got hit with shipment discrepancies, after the shipment was closed.
- When I look at the shipment, it is all there. But the flag says it isn't.
When I ask seller support to remove the flag since there are no discrepancies and never were any... I have no idea what their answer means:
Thanking you for contacting us, 1 unit of (FNSKUA) is adjusted with (FNSKUB) as such no overage was found. Problem remains same.
Shipment flagged with no discrepancies?
Has anyone seen this before and know what to do? We had 4 of these in a row.
- We had a shipment received in full, closed without issue.
- Then, we got hit with shipment discrepancies, after the shipment was closed.
- When I look at the shipment, it is all there. But the flag says it isn't.
When I ask seller support to remove the flag since there are no discrepancies and never were any... I have no idea what their answer means:
Thanking you for contacting us, 1 unit of (FNSKUA) is adjusted with (FNSKUB) as such no overage was found. Problem remains same.
4件の返信
Topher_Amazon
Hey @Seller_iobipI6xASRkh, can you share the case ID referenced here so I can take a look?
Topher
