Return Shipping Label Refund
So buyer orders oversized item, cost me $50 to ship.
Does a return request with " Did not Authorize purchase" (Not sure how this is even an option....did I just randomly choose this person & charge their card & ship them an oversized item, when none of this is possible on Amazon)
Buyer sends products back, contacts me via message center saying they sent the wrong product. Product arrived today & it's clearly old, used items that I did not sell.
I did a refund of $0, but Amazon is still charging me $50 for the return shipping. Won't allow an Safe-T-Claim either.
Return Shipping Label Refund
So buyer orders oversized item, cost me $50 to ship.
Does a return request with " Did not Authorize purchase" (Not sure how this is even an option....did I just randomly choose this person & charge their card & ship them an oversized item, when none of this is possible on Amazon)
Buyer sends products back, contacts me via message center saying they sent the wrong product. Product arrived today & it's clearly old, used items that I did not sell.
I did a refund of $0, but Amazon is still charging me $50 for the return shipping. Won't allow an Safe-T-Claim either.
5件の返信
Dominic_Amazon
Hi @Seller_R6O1Fg5v56ZkC,
Dominic from Amazon here, happy to provide some help with this.
Can you please provide me with the case ID you submitted for this issue?
Best,
Dominic
