Have buy box with fba but not with fbm
Hello Amazon,
I cannot get the buy box. I am not a new seller. My account has a 98% positive rating. I have addressed all my voice of the seller's concerns. My shipping speed is 5 days and my processing speed is 2 days. My products are cheaper than the other listings. I cannot even get the buy box on my own products where I am the only seller. What is going on?
Can you please help me to request a manual review of the buy box eligibility? I would appreciate it very much. CASE 14356741081 @Danny_Amazon
Have buy box with fba but not with fbm
Hello Amazon,
I cannot get the buy box. I am not a new seller. My account has a 98% positive rating. I have addressed all my voice of the seller's concerns. My shipping speed is 5 days and my processing speed is 2 days. My products are cheaper than the other listings. I cannot even get the buy box on my own products where I am the only seller. What is going on?
Can you please help me to request a manual review of the buy box eligibility? I would appreciate it very much. CASE 14356741081 @Danny_Amazon
4件の返信
Glenn_Amazon
Hi there @Seller_Me3eADWiD5EI8,
Thank you for reaching out with your questions regarding the Featured Offer. In this instance you are not Featured Offer Eligible for your product. In general Amazon doesn't share any information regarding Featured Offer Eligibility, however I am requesting an internal review of your eligibility. I won't be able to provide specific details, however I will indicate when the review is complete. Thank you for your understanding.
-Glenn
