Follow Up on Inbound Shipment Case
I want to follow up on the case for the missing items from inbound. I haven't received any response from Amazon since the case was created. Can an Amazon moderator assist us in checking the investigation and status of the case?
Case ID is 17128740721
Follow Up on Inbound Shipment Case
I want to follow up on the case for the missing items from inbound. I haven't received any response from Amazon since the case was created. Can an Amazon moderator assist us in checking the investigation and status of the case?
Case ID is 17128740721
2件の返信
Seller_OM5v2RYQMIdiH
I want to follow up on this matter as we facing a significant issue with an inbound shipment ID FBA18MN6C3DC, where multiple units went missing, leading us to file a case with Amazon.
We have already initiated an investigation via the content tab, however, it has already been weeks since we initiated the investigation and we still have not received any response from Amazon
Shipment ID: FBA18MN6C3DC
Case ID: 17128740721
Can an Amazon moderator assist us in checking the status of the case?
KJ_Amazon
I want to follow up on the case for the missing items from inbound. I haven't received any response from Amazon since the case was created. Can an Amazon moderator assist us in checking the investigation and status of the case?
Case ID is 17128740721
Hello @Seller_OM5v2RYQMIdiH. I reviewed the above case and it is still pending review. There is an extended backlog for these inquiries, but our partner teams have let us know that they are reviewing all cases and you will receive a response.
KJ_Amazon
