Hello @Seller_I5wLSVx77AjU3 - and thank you for posting. Danny here, and I'll respond in both languages in case that is helpful, but please accept my apologies for any issues with the translation from English!

I understand you have seen some negative reviews for your product recently. I am sorry to hear that. Please see the below forums post which details the available pathways you can use to surface the reviews to Amazon for investigation, including using the 'Report abuse' button next to the review itself.

You may also wish to review the Community Guidelines our teams will use to determine if a review may be removed, along with our answers to questions about product reviews.

I hope this helps, and thank you again for posting!

Best,

Danny

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So you want to remove a product review forums post: https://sellercentral.amazon.com/seller-forums/discussions/t/6d3b3660-7930-438e-9f93-a592814666f0

Community Guidelines: https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF

Answers to questions about product reviews: https://sellercentral.amazon.com/help/hub/reference/G201972160