セラーフォーラム
サインイン
サインイン
imgサインイン
imgサインイン
user profile
Seller_XpqxbmU36rl1F

Need advice from support

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

26件の閲覧
4件の返信
タグ:アカウント健全性, テクニカルサポート, 一時停止, 停止中
00
返信
user profile
Seller_XpqxbmU36rl1F

Need advice from support

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

タグ:アカウント健全性, テクニカルサポート, 一時停止, 停止中
00
26件の閲覧
4件の返信
返信
4件の返信
user profile
Seller_kIukTwdhvntAp

"I received an email stating that my account is associated with another one."

Well, it IS associated with another account -- the one that you STARTED but never finished.

You will likely have to fix that one first since it is hanging out there as uncompleted as far as Amazon is concerned (even if you deleted/closed it).

"From my previous account, I contacted support, and they advised me to delete the account. "

More bad advice from some support staff. NOW you need some real help!

Hey guys – any help for the OP? Case number above!

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

@Danny_Amazon

@Rose_Amazon

@TaylorR_Amazon

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_XpqxbmU36rl1F

Need advice from support

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

26件の閲覧
4件の返信
タグ:アカウント健全性, テクニカルサポート, 一時停止, 停止中
00
返信
user profile
Seller_XpqxbmU36rl1F

Need advice from support

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

タグ:アカウント健全性, テクニカルサポート, 一時停止, 停止中
00
26件の閲覧
4件の返信
返信
user profile

Need advice from support

投稿者:Seller_XpqxbmU36rl1F

Hello,

I received an email stating that my account is associated with another one. When I lived at a different address, I created both a buyer and a seller account, but the seller account was never verified by Amazon.

After moving, I opened a new Amazon account and started selling. From my previous account, I contacted support, and they advised me to delete the account. I followed their instructions and took screenshots as proof for Amazon. However, this still seems to be insufficient for resuming my sales.

I need advice on how to proceed. I have already explained everything in detail to support.

My case from another account Case ID: **17515661531**

タグ:アカウント健全性, テクニカルサポート, 一時停止, 停止中
00
26件の閲覧
4件の返信
返信
4件の返信
4件の返信
クイックフィルター
並べ替え
user profile
Seller_kIukTwdhvntAp

"I received an email stating that my account is associated with another one."

Well, it IS associated with another account -- the one that you STARTED but never finished.

You will likely have to fix that one first since it is hanging out there as uncompleted as far as Amazon is concerned (even if you deleted/closed it).

"From my previous account, I contacted support, and they advised me to delete the account. "

More bad advice from some support staff. NOW you need some real help!

Hey guys – any help for the OP? Case number above!

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

@Danny_Amazon

@Rose_Amazon

@TaylorR_Amazon

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_kIukTwdhvntAp

"I received an email stating that my account is associated with another one."

Well, it IS associated with another account -- the one that you STARTED but never finished.

You will likely have to fix that one first since it is hanging out there as uncompleted as far as Amazon is concerned (even if you deleted/closed it).

"From my previous account, I contacted support, and they advised me to delete the account. "

More bad advice from some support staff. NOW you need some real help!

Hey guys – any help for the OP? Case number above!

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

@Danny_Amazon

@Rose_Amazon

@TaylorR_Amazon

10
user profile
Seller_kIukTwdhvntAp

"I received an email stating that my account is associated with another one."

Well, it IS associated with another account -- the one that you STARTED but never finished.

You will likely have to fix that one first since it is hanging out there as uncompleted as far as Amazon is concerned (even if you deleted/closed it).

"From my previous account, I contacted support, and they advised me to delete the account. "

More bad advice from some support staff. NOW you need some real help!

Hey guys – any help for the OP? Case number above!

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

@Danny_Amazon

@Rose_Amazon

@TaylorR_Amazon

10
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう