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Seller_h6ktrisFuoCIp

My Amazon UK account has been Dectivated due to link to my JP account

Hello

I have received an email telling that my UK account has been deactivated due to link another account. After call with UK account health they told me that I need to complete ID verification with my JP account it is my fault I was not aware of my JP account being linked to my UK account. I have been selling in UK account for 4 years without any problem so I thought it will get fix quickly as we are legitimate well established business.

So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification, I had several call and email exchanges with account health to be honest they are very kind helpful but no one can say how long this will take as I am not new seller I do have fund been blocked and FBA stocks stranded this is what really hurting us.

I was wondering if anyone could say how long exactly it will take for full verification.

Thanks

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Seller_h6ktrisFuoCIp

My Amazon UK account has been Dectivated due to link to my JP account

Hello

I have received an email telling that my UK account has been deactivated due to link another account. After call with UK account health they told me that I need to complete ID verification with my JP account it is my fault I was not aware of my JP account being linked to my UK account. I have been selling in UK account for 4 years without any problem so I thought it will get fix quickly as we are legitimate well established business.

So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification, I had several call and email exchanges with account health to be honest they are very kind helpful but no one can say how long this will take as I am not new seller I do have fund been blocked and FBA stocks stranded this is what really hurting us.

I was wondering if anyone could say how long exactly it will take for full verification.

Thanks

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タグ:停止中
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Atlas_Amazon
Seller_h6ktrisFuoCIp様の投稿への返信

Hello @Seller_h6ktrisFuoCIp

"So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification"

Thank you for the information provided regarding the recent video verification you completed. I understand there is some frustration due to the delay in response since you completed the appointment. I have gone ahead and transferred details of yours to another team to see about getting an update.

As of now, we do not have any details to share, but we will continue to monitor the situation. If you receive any updates, please refer back to this thread so we may continue to assist.

Best,

Atlas

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_h6ktrisFuoCIp

My Amazon UK account has been Dectivated due to link to my JP account

Hello

I have received an email telling that my UK account has been deactivated due to link another account. After call with UK account health they told me that I need to complete ID verification with my JP account it is my fault I was not aware of my JP account being linked to my UK account. I have been selling in UK account for 4 years without any problem so I thought it will get fix quickly as we are legitimate well established business.

So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification, I had several call and email exchanges with account health to be honest they are very kind helpful but no one can say how long this will take as I am not new seller I do have fund been blocked and FBA stocks stranded this is what really hurting us.

I was wondering if anyone could say how long exactly it will take for full verification.

Thanks

11件の閲覧
1件の返信
アカウント健全性
タグ:停止中
10
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user profile
Seller_h6ktrisFuoCIp

My Amazon UK account has been Dectivated due to link to my JP account

Hello

I have received an email telling that my UK account has been deactivated due to link another account. After call with UK account health they told me that I need to complete ID verification with my JP account it is my fault I was not aware of my JP account being linked to my UK account. I have been selling in UK account for 4 years without any problem so I thought it will get fix quickly as we are legitimate well established business.

So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification, I had several call and email exchanges with account health to be honest they are very kind helpful but no one can say how long this will take as I am not new seller I do have fund been blocked and FBA stocks stranded this is what really hurting us.

I was wondering if anyone could say how long exactly it will take for full verification.

Thanks

アカウント健全性
タグ:停止中
10
11件の閲覧
1件の返信
返信
user profile

My Amazon UK account has been Dectivated due to link to my JP account

投稿者：Seller_h6ktrisFuoCIp

Hello

I have received an email telling that my UK account has been deactivated due to link another account. After call with UK account health they told me that I need to complete ID verification with my JP account it is my fault I was not aware of my JP account being linked to my UK account. I have been selling in UK account for 4 years without any problem so I thought it will get fix quickly as we are legitimate well established business.

So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification, I had several call and email exchanges with account health to be honest they are very kind helpful but no one can say how long this will take as I am not new seller I do have fund been blocked and FBA stocks stranded this is what really hurting us.

I was wondering if anyone could say how long exactly it will take for full verification.

Thanks

アカウント健全性
タグ:停止中
10
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Atlas_Amazon
Seller_h6ktrisFuoCIp様の投稿への返信

Hello @Seller_h6ktrisFuoCIp

"So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification"

Thank you for the information provided regarding the recent video verification you completed. I understand there is some frustration due to the delay in response since you completed the appointment. I have gone ahead and transferred details of yours to another team to see about getting an update.

As of now, we do not have any details to share, but we will continue to monitor the situation. If you receive any updates, please refer back to this thread so we may continue to assist.

Best,

Atlas

10
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Atlas_Amazon
Seller_h6ktrisFuoCIp様の投稿への返信

Hello @Seller_h6ktrisFuoCIp

"So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification"

Thank you for the information provided regarding the recent video verification you completed. I understand there is some frustration due to the delay in response since you completed the appointment. I have gone ahead and transferred details of yours to another team to see about getting an update.

As of now, we do not have any details to share, but we will continue to monitor the situation. If you receive any updates, please refer back to this thread so we may continue to assist.

Best,

Atlas

10
user profile
Atlas_Amazon
Seller_h6ktrisFuoCIp様の投稿への返信

Hello @Seller_h6ktrisFuoCIp

"So I have completed video verification on 31st of October for and it was showing that full verification will take 72 hours today is 12th November still I did not get email for full verification"

Thank you for the information provided regarding the recent video verification you completed. I understand there is some frustration due to the delay in response since you completed the appointment. I have gone ahead and transferred details of yours to another team to see about getting an update.

As of now, we do not have any details to share, but we will continue to monitor the situation. If you receive any updates, please refer back to this thread so we may continue to assist.

Best,

Atlas

10
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう