Error 5665 - Approval For Brand Name
Hello,
I need help to resolve the error 5665 issue. When I try to use the brand name on the listing, I keep getting error 5665. I have submitted the “Brand Qualification Application” many times and every time I get the same response “We do not see sufficient proof that the branding on the product and/or packaging distinguishes the product(s) from other, similar products that are not branded (for example brand name printed directly onto the packaging, or the product itself).”
The images I have provided are real word images, the product and packaging are held in my hand, placed on the table, branding is permanently affixed on both the packaging and product, and the brand name that is used on the listing is an exact match for the branding on the product and packaging. Also, I have submitted the GS1 certificate that is linked to the brand.
The last case I have submitted is 13557176671, please help to resolve this issue as it stops me from creating my listing on Amazon. Any help would be appreciated and thank you in advance!
Error 5665 - Approval For Brand Name
Hello,
I need help to resolve the error 5665 issue. When I try to use the brand name on the listing, I keep getting error 5665. I have submitted the “Brand Qualification Application” many times and every time I get the same response “We do not see sufficient proof that the branding on the product and/or packaging distinguishes the product(s) from other, similar products that are not branded (for example brand name printed directly onto the packaging, or the product itself).”
The images I have provided are real word images, the product and packaging are held in my hand, placed on the table, branding is permanently affixed on both the packaging and product, and the brand name that is used on the listing is an exact match for the branding on the product and packaging. Also, I have submitted the GS1 certificate that is linked to the brand.
The last case I have submitted is 13557176671, please help to resolve this issue as it stops me from creating my listing on Amazon. Any help would be appreciated and thank you in advance!
3件の返信
Michelle_Amazon
Hello @Seller_nYebAmO08kRDX,
Michelle at Amazon here. I am sorry to hear that you are having issues with your 5665 error code. I see they have already escalated it in your case, however, it was denied. I have escalated this issue again and will let you know what the outcome is once I get a reply.
Regards,
Michelle
