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Seller_H3pBYa7j0Ci2i

Can't Request Review for any of my orders

Hi,

I have about 50 orders for the past month, and I now tried to request reviews for them. But none of them work, I tried about 10. It just tells me:

"Not eligible at this time - You have already requested a review for this order."

But I haven't... is there an automated feature that could be turned on? I can't find anything?

The date range is between 5 and 30 days, I'm not connected to an external third-party app (used to have JungleScout but cancelled as I wasn't making any money).

Any suggestions/advice?

Thank you!

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Seller_H3pBYa7j0Ci2i

Can't Request Review for any of my orders

Hi,

I have about 50 orders for the past month, and I now tried to request reviews for them. But none of them work, I tried about 10. It just tells me:

"Not eligible at this time - You have already requested a review for this order."

But I haven't... is there an automated feature that could be turned on? I can't find anything?

The date range is between 5 and 30 days, I'm not connected to an external third-party app (used to have JungleScout but cancelled as I wasn't making any money).

Any suggestions/advice?

Thank you!

タグ:商品レビュー
00
52件の閲覧
1件の返信
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Tatiana_Amazon

Hi @Seller_H3pBYa7j0Ci2i,

Our system does request reviews on your behalf already so that might be what is blocking you here. However, I would suggest reaching out to Seller Support to see if they can help troubleshoot the issue a bit deeper.

If you have already reached out to Seller Support and still need help, please let me know and I'll take a closer look.

Tatiana

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_H3pBYa7j0Ci2i

Can't Request Review for any of my orders

Hi,

I have about 50 orders for the past month, and I now tried to request reviews for them. But none of them work, I tried about 10. It just tells me:

"Not eligible at this time - You have already requested a review for this order."

But I haven't... is there an automated feature that could be turned on? I can't find anything?

The date range is between 5 and 30 days, I'm not connected to an external third-party app (used to have JungleScout but cancelled as I wasn't making any money).

Any suggestions/advice?

Thank you!

52件の閲覧
1件の返信
タグ:商品レビュー
00
返信
user profile
Seller_H3pBYa7j0Ci2i

Can't Request Review for any of my orders

Hi,

I have about 50 orders for the past month, and I now tried to request reviews for them. But none of them work, I tried about 10. It just tells me:

"Not eligible at this time - You have already requested a review for this order."

But I haven't... is there an automated feature that could be turned on? I can't find anything?

The date range is between 5 and 30 days, I'm not connected to an external third-party app (used to have JungleScout but cancelled as I wasn't making any money).

Any suggestions/advice?

Thank you!

タグ:商品レビュー
00
52件の閲覧
1件の返信
返信
user profile

Can't Request Review for any of my orders

投稿者:Seller_H3pBYa7j0Ci2i

Hi,

I have about 50 orders for the past month, and I now tried to request reviews for them. But none of them work, I tried about 10. It just tells me:

"Not eligible at this time - You have already requested a review for this order."

But I haven't... is there an automated feature that could be turned on? I can't find anything?

The date range is between 5 and 30 days, I'm not connected to an external third-party app (used to have JungleScout but cancelled as I wasn't making any money).

Any suggestions/advice?

Thank you!

タグ:商品レビュー
00
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Tatiana_Amazon

Hi @Seller_H3pBYa7j0Ci2i,

Our system does request reviews on your behalf already so that might be what is blocking you here. However, I would suggest reaching out to Seller Support to see if they can help troubleshoot the issue a bit deeper.

If you have already reached out to Seller Support and still need help, please let me know and I'll take a closer look.

Tatiana

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Tatiana_Amazon

Hi @Seller_H3pBYa7j0Ci2i,

Our system does request reviews on your behalf already so that might be what is blocking you here. However, I would suggest reaching out to Seller Support to see if they can help troubleshoot the issue a bit deeper.

If you have already reached out to Seller Support and still need help, please let me know and I'll take a closer look.

Tatiana

00
user profile
Tatiana_Amazon

Hi @Seller_H3pBYa7j0Ci2i,

Our system does request reviews on your behalf already so that might be what is blocking you here. However, I would suggest reaching out to Seller Support to see if they can help troubleshoot the issue a bit deeper.

If you have already reached out to Seller Support and still need help, please let me know and I'll take a closer look.

Tatiana

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう