我们检测到您的帐户中存在异常活动,因此暂时锁定该账户。请联系客户服务,寻求进一步帮助 联系客服,要提供资料也不知道啥资料
我们检测到您的帐户中存在异常活动,因此暂时锁定该账户。请联系客户服务,寻求进一步帮助 联系客服,要提供资料也不知道啥资料
5件の返信
Seller_8AVhvw70XB1Tq
我们理解您的请求,您面临的问题,您无法打开它,因为您的帐户是受保护的。
关于这个问题,请回复这个消息与一些额外的信息,以便我们可以解决您的要求:
-你遇到这个问题的页面截图。
我们要求您采取这一额外步骤,并提供所需的所有信息,以便我们确保您的查询得到正确的解决方案。
Seller_LImVvUWeyiCfQ
This is the USA Seller Forum, so most sellers here communicate in English. The only parts of your post we can read and understand are the text you entered; your screen shots can't be translated and we have no idea what they show.
"How do I contact customer service again? I don't have a place to send the screenshots"
According to the statement below, you're to reply to the message:
"Regarding this issue, please reply to this message with some additional information so that we can address your request:
-Screenshot of the page where you are experiencing the issue.
We ask that you take this extra step and provide all the information required so that we can ensure your query receives the correct resolution."
So you're posting about your friend's account and not your own?
"My friend's account"
Hopefully you're using a different internet connection and device to access the 2 accounts. If not, you may both end up deactivated for an entirely different reason (related accounts).
Junno_Amzn
卖家 @Seller_8AVhvw70XB1Tq 你好,
我是来自亚马逊的Junno,感谢您使用卖家论坛寻求帮助。
通过您的描述,我了解您需要关于账户异常相关问题的协助。
由于您的提问不在论坛团队的支持范畴之内,我们建议您前往卖家平台中的 “帮助” “获得支持”页面。从那里,您可以选择 “我要开店” 并按照提示进行操作,务必详细描述您所遇到的情况以获得相关团队支持。
希望以上信息对您有所帮助。如有其他疑问,欢迎您持续发帖,我们论坛很乐意为您提供相关的帮助。谢谢!
感谢 @Seller_LImVvUWeyiCfQ 关注此贴并在卖家论坛給予帮助。
祝好,
Junno