Unauthorized sellers selling our brand registered sunscreen without FDA approval
We have our brand registered on Amazon and are the brand owner.
We found some unauthorized sellers selling our sunscreen products without FDA approval, which doesn't meet the OTC requirements. They are not counterfeit but they do not meet the OTC requirements such as product labeling. and I was wondering if we report their violations, does it affect my listing too?
Unauthorized sellers selling our brand registered sunscreen without FDA approval
We have our brand registered on Amazon and are the brand owner.
We found some unauthorized sellers selling our sunscreen products without FDA approval, which doesn't meet the OTC requirements. They are not counterfeit but they do not meet the OTC requirements such as product labeling. and I was wondering if we report their violations, does it affect my listing too?
1件の返信
JiAlex_Amazon
Hello @Seller_9RdI9u0AQAlNh!
My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to this matter, if you think there is abuse or violation, our advice will be for you to report it.
You do have some options for reporting, here are some additional details:
• Report Abuse in the Amazon Store (overview video) - Provides overview of each reporting option in the Report Abuse menu in Seller Central.
• Go directly to the Report abuse page or login to Seller Central, go to Performance, then Account Health, then click Report Abuse.
• If you have a registered brand, you may also report a violation directly to the Brand Registry team.
Any assistance, don’t hesitate to reach out to our support channel Regards,
JiAlex
