seller support no help - for error code 5995
I have a pending case with amazon seller support, and it has been a week now. The error 5995 has not been fixed. I can't list a product, and I have contacted amazon seller support everyday to get this fixed.
Catalog team has not been able to help me out. They have transferred my case to Captive Team and trying to get it fixed "internally". It has not been fixed or no real help from seller support. The product name, needs to be fixed (they have the product name amazon.com), which is incorrect. I have informed amazon seller support regarding the discrepancy.
If there is any mods here, please help me out. Here is the case id:14041629711
seller support no help - for error code 5995
I have a pending case with amazon seller support, and it has been a week now. The error 5995 has not been fixed. I can't list a product, and I have contacted amazon seller support everyday to get this fixed.
Catalog team has not been able to help me out. They have transferred my case to Captive Team and trying to get it fixed "internally". It has not been fixed or no real help from seller support. The product name, needs to be fixed (they have the product name amazon.com), which is incorrect. I have informed amazon seller support regarding the discrepancy.
If there is any mods here, please help me out. Here is the case id:14041629711
7件の返信
Danny_Amazon
Hey there @Seller_kUQeHGrF4Vkz0- thanks for sharing this situation here on forums. I took a look through that case ID and do see that you are already connected with @Glenn_Amazonvia this thread on the topic. I will leave you in their very capable hands, but thank you for looking to the forums for assistance!
Best,
Danny
Seller_zrHuWz47MZMp3
I have the same issues with a product listed is generic that is not generic. Seller support just transfers you around and no one ever actually knows how to fix the problem. I think they just hope you will give up.
