Amazon- please help! Suddenly Lost Featured Offer and Buy Box for no reason, 3rd time this year.
@Josh_Amazon @Atlas_Amazon
2 Months ago I ran into the same problem as I am experiencing now and you were able to help so I'm hoping you can do so again and help me understand why this happens.
I have suddenly lost Buy Box and Featured Offer for my listings for no reason and would like to request help in having them restored, please.
My account health is showing 204, but there are no strikes against my performance.
This is the 3rd occurrence of a sudden status change for Featured Offer on my listings. I contacted support in March and they fixed the issue internally and my sales tripled. On May 1st the featured offer was removed for an unknown reason, sales plummeted and advertising is not showing now either.
The case in March that fixed the issue was 14905836161
My case 2 months ago was 15359594111
These are the listings ASINs that had Featured Offer status up until this week, but now DO NOT have a Featured Offer status:
B00HEQBEV2
B083PPVHQC
B0CXBF4KY8
B0CXBKTCC3
B0C5F38SYR
B0C5F5CXP4
B0C5F3SS2G
B0C5F5RT6M
B0C5F439BW
B0C5F27R6J
B087SCS53Q
B087STS2FS
B084MCLQ9Y
B083P7826L
B083PN9TDG
B07GSLLWFS
B07GSHF792
B07DX6TXLH
B07DX4PLVH
B07DX39FTB
B07DX4KV19
B07DX2FC7B
B07DX4LGTB
B07DWSR4MV
B07BYXPH9J
B07BYVXHXP
B00KN6JZV6
B00KN6JWUK
B00HFG0XF4
B00HFG0WZU
B00HFG0VP6
B00HFG0VFG
B00HFFIVL8
B00HFFITO2
B00HFATCXO
B00HEQC88K
B00HEQC5GK
B00HEQC43Y
B00HEQBH50
B00HEQBEV2
B00HEQBLAQ
B00HEQBJAS
B00HEQC6X2
Please help. Thank you so much for any assistance you can offer.
Amazon- please help! Suddenly Lost Featured Offer and Buy Box for no reason, 3rd time this year.
@Josh_Amazon @Atlas_Amazon
2 Months ago I ran into the same problem as I am experiencing now and you were able to help so I'm hoping you can do so again and help me understand why this happens.
I have suddenly lost Buy Box and Featured Offer for my listings for no reason and would like to request help in having them restored, please.
My account health is showing 204, but there are no strikes against my performance.
This is the 3rd occurrence of a sudden status change for Featured Offer on my listings. I contacted support in March and they fixed the issue internally and my sales tripled. On May 1st the featured offer was removed for an unknown reason, sales plummeted and advertising is not showing now either.
The case in March that fixed the issue was 14905836161
My case 2 months ago was 15359594111
These are the listings ASINs that had Featured Offer status up until this week, but now DO NOT have a Featured Offer status:
B00HEQBEV2
B083PPVHQC
B0CXBF4KY8
B0CXBKTCC3
B0C5F38SYR
B0C5F5CXP4
B0C5F3SS2G
B0C5F5RT6M
B0C5F439BW
B0C5F27R6J
B087SCS53Q
B087STS2FS
B084MCLQ9Y
B083P7826L
B083PN9TDG
B07GSLLWFS
B07GSHF792
B07DX6TXLH
B07DX4PLVH
B07DX39FTB
B07DX4KV19
B07DX2FC7B
B07DX4LGTB
B07DWSR4MV
B07BYXPH9J
B07BYVXHXP
B00KN6JZV6
B00KN6JWUK
B00HFG0XF4
B00HFG0WZU
B00HFG0VP6
B00HFG0VFG
B00HFFIVL8
B00HFFITO2
B00HFATCXO
B00HEQC88K
B00HEQC5GK
B00HEQC43Y
B00HEQBH50
B00HEQBEV2
B00HEQBLAQ
B00HEQBJAS
B00HEQC6X2
Please help. Thank you so much for any assistance you can offer.
6件の返信
Manny_Amazon
Hello @Seller_3H8yCMAaHX5nw,
To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer.
Please note that Amazon does not guarantee Featured Offer selection for any seller and I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
Regards,
- Manny
