You have been found to be related to an account beginning with JKA TRADERS.
This mail from amazon
Hello MFZTRADERS,
You have been found to be related to an account beginning with JKA TRADERS.
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.
in that case i have only one account MFZ TRADERS, i have no other acount
9件の返信
Seller_Ri0SgMO3rxlYn
Have you ever hired someone to “manage” your account (aka, a VA)?
Charles_Amazon
Hi @MFZ_TRADERS,
This is Charles from Amazon to help you with your notification.
You have been found to be related to an account beginning with JKA TRADERS.
in that case i have only one account MFZ TRADERS, i have no other acount
Having approved multiple selling accounts on the platform requires a legitimate business purpose. You have stated that your account has been deactivated due to a related account.
When an account is affected by the multiple account policy, a seller’s first action step is to refer to the connected account, and resolve the outstanding issue that remains with that account.
You are stating that you are not aware of the other account. Are you certain?
When you register your information in order to create a virtual retail store, you provide to us information that describes your business information. Do an audit on your account to see if you have provided the appropriate and correct data.
Take the time to audit your own account for possible connections. In other words, all of the data that you submit to us: address, business tax ID, credit card, bank info. Are any of these shared with the other account?
Finally, is there a family member or a business associate using the same credit card, for example? With a change in banking or credit card information, additional security checks may be in place. Have you checked with your bank or credit card company for unusual charges?
While awaiting the verification of your documents and appeal to reinstate, be sure to learn more about selling with these valuable educational videos.
Regards,
Charles
Seller_XNxgU9DJZWWkQ
[Moderator Edit: Taylorr_Amazon removed spam/contact information]
Seller_De8w5cGm6rW1a
Hi I have got the same similar email from amazon! I wrote my appeal but they sent that info i provided is not enough! I dont know the other account and i dont know how to prove that! have you solved your problem? did they reinstate your account?
