商品链接被删除,无绩效和邮件通知,没有申述入口
我们链接莫名被删了很多,查询说是违反asin创建规则不给恢复。但是账户一直没有收到任何绩效通知,邮件或者电话,没有申诉入口且不给具体原因。PSS和账号经理也查不到具体原因,且申诉被秒拒。发现好多卖家都有相似遭遇,出问题的类目大都是国外品牌没事,只有中国品牌卖家变狗,这是亚马逊针对中国卖家的大清洗吗?
2件の返信
Danny_Amazon
Hello @Seller_bDD9vvCDnZ2z3 - thank you for the post. Danny here, and I'll respond in both languages so we can communicate as you prefer, but please do accept my apologies for any issue with the translation.
I understand you are experiencing issues with a listing that was deactivated for departing from our product detail page rules. Have you already opened a case with support on the topic? Please do share it with me if so, so I can take a closer look at the specifics!
Product detail page rules for easy reference: https://sellercentral.amazon.com/help/hub/reference/G200390640
Danny_Amazon
你好 @Seller_bDD9vvCDnZ2z3 - 谢谢你的帖子。Danny 在这里,我会用两种语言回复,这样我们就可以按照你的意愿进行沟通,但是对于翻译中的任何问题,请接受我的歉意。
据我了解,您的清单因违反我们的商品详情页面规则而被停用,因此遇到了问题。你已经就这个话题提起了支持吗?如果是,请务必与我分享,这样我就可以仔细看看具体情况!
商品详情页面规则便于参考:https://sellercentral.amazon.com/help/hub/reference/G200390640