Complaint Number: 16995233651

This copyright infringement complaint was received on January 11th and we have initiated a DMCA counter-notification on the same day.

The Performance Review Team responded to this complaint on January 30th as follows:

“We reviewed your appeal and accepted it for the following content:

In an effort to protect our community, we sometimes err on the side of caution. We are sorry for any inconvenience this has caused.

To confirm that the ASIN or offer was reinstated:

1. In the Inventory section of Seller Central, select Manage Inventory.

2. Search for the ASIN or offer in question, or select Fix Stranded Inventory.

3. Edit the inactive ASIN or offer by updating the product information.

4. Save and finish.”

However, there is no change in the account status page to remove the violation.

I then filed another DMCA Counter Notification and on February 5 the Performance Review Team responded again:

“Hello,

Thank you for reaching out. You have previously submitted a counter-notice for this infringement violation. We have sent your counter-notice to the rights owner that submitted the infringement notice. Please note that per Digital Millennium Copyright Act (DMCA) the complaining party has up to 10 business days from their receipt of your original counter notice to file a lawsuit in response. The DMCA also requires your listing(s) to remain disabled during this 10 business day period. Please be patient with us as this process may take up to 16 days before we can respond with a decision on your reinstatement request. No further action is required from you at this point.

Complaint ID: 16995233651”

Until now, there is still no response and the issue has not been resolved in any way.