My Amazon.jp account is deactivated. I got a performance notification asking me for a utility bill. I have already attached several on different occasions, from the ACCOUNT STATUS section.
They are all rejected. I have already checked that the company address matches the address in Seller Central and it is correct.
This problem is causing me operational and financial problems for the company, as I have deactivated all the markets where the company operates (Japan and Europe).
From the Japan ACCOUNT STATUS, I cannot find the yellow CALL ME NOW button that appears in all markets. Does it not exist in Japan? I need to speak to an Amazon customer service agent to help me and explain why the account is not being verified correctly.
Thanks for any help you can give me!!!
My Amazon.jp account is deactivated. I got a performance notification asking me for a utility bill. I have already attached several on different occasions, from the ACCOUNT STATUS section.
They are all rejected. I have already checked that the company address matches the address in Seller Central and it is correct.
This problem is causing me operational and financial problems for the company, as I have deactivated all the markets where the company operates (Japan and Europe).
From the Japan ACCOUNT STATUS, I cannot find the yellow CALL ME NOW button that appears in all markets. Does it not exist in Japan? I need to speak to an Amazon customer service agent to help me and explain why the account is not being verified correctly.
Thanks for any help you can give me!!!
My Amazon.jp account is deactivated. I got a performance notification asking me for a utility bill. I have already attached several on different occasions, from the ACCOUNT STATUS section.
They are all rejected. I have already checked that the company address matches the address in Seller Central and it is correct.
This problem is causing me operational and financial problems for the company, as I have deactivated all the markets where the company operates (Japan and Europe).
From the Japan ACCOUNT STATUS, I cannot find the yellow CALL ME NOW button that appears in all markets. Does it not exist in Japan? I need to speak to an Amazon customer service agent to help me and explain why the account is not being verified correctly.
Thanks for any help you can give me!!!