Haven't received any payouts, $20,000 still in reserve
Asking for help.
We started with Amazon FBM on July 15th and still have not received any payouts. On the second payout period it showed that we were going to recieve x amount and then it kept fluctuating as we were selling more until it eventually said $0. On August 12 after the last payout period, my payout showed around $4,000 and it has fluctuated again all the way down to around $350. Now back up to $800. I cannot keep selling as I need money for supplies. I cannot kee[p floating money for supplies while Amazon hold $20,000 in reserves. Is my product selling to well too fast?
I figured I was on a probationary period for the 1st month but I am past that now. My account is healthy and my credit card is current and my bank account is connected properly.
Thank you
Case ID#15861680581
@CR_Amazon @Stevie_Amazon @Nano_Amazon @Cooper_Amazon@Micah_Amazon @Jadore_Amazon @Quincy_Amazon @Connor_Amazon
Haven't received any payouts, $20,000 still in reserve
Asking for help.
We started with Amazon FBM on July 15th and still have not received any payouts. On the second payout period it showed that we were going to recieve x amount and then it kept fluctuating as we were selling more until it eventually said $0. On August 12 after the last payout period, my payout showed around $4,000 and it has fluctuated again all the way down to around $350. Now back up to $800. I cannot keep selling as I need money for supplies. I cannot kee[p floating money for supplies while Amazon hold $20,000 in reserves. Is my product selling to well too fast?
I figured I was on a probationary period for the 1st month but I am past that now. My account is healthy and my credit card is current and my bank account is connected properly.
Thank you
Case ID#15861680581
@CR_Amazon @Stevie_Amazon @Nano_Amazon @Cooper_Amazon@Micah_Amazon @Jadore_Amazon @Quincy_Amazon @Connor_Amazon
17件の返信
Seller_OvL8C4BJWiuS9
Check your performance notifications. It could be a sales velocity review.
Connor_Amazon
Hi @Seller_EGbSvfk5ZEEaR
Connor from Amazon here, thanks for reaching out.
I've escalated the cases you provided to our partner team to investigate the funds issue further. As soon as I hear back from them, I will respond here. You will also receive an update as well, so monitor your inbox for e-mails from support.
Cheers,
Connor
Seller_r0TKJsDzjiwnb
Have you had this problem resolved? I am experiencing the same thing.
