Winning Contributor
Hi,
Like other sellers, we're having issues with the "Winning Contributor" concept.
We are the brand owner, no external seller can make changes to our listings. We're registered in Brand Registry.
Problem: How can we identify who the winning contributor is per listing? We're having to play a guessing game with multiple accounts and multiple seller support cases every day, sometimes taking weeks to resolve. Is there a way to know who within our brand is controlling the listing? Could an Administrator be able to view this information? Or could an Administrator choose who the winning contributor is per ASIN?
Also, seller support always says the winning contributor will be notified. However this is a lie. Either really make a notification happen (email or case or something else) or stop saying there is a notification sent when there isn't.
Thank you
Winning Contributor
Hi,
Like other sellers, we're having issues with the "Winning Contributor" concept.
We are the brand owner, no external seller can make changes to our listings. We're registered in Brand Registry.
Problem: How can we identify who the winning contributor is per listing? We're having to play a guessing game with multiple accounts and multiple seller support cases every day, sometimes taking weeks to resolve. Is there a way to know who within our brand is controlling the listing? Could an Administrator be able to view this information? Or could an Administrator choose who the winning contributor is per ASIN?
Also, seller support always says the winning contributor will be notified. However this is a lie. Either really make a notification happen (email or case or something else) or stop saying there is a notification sent when there isn't.
Thank you
1件の返信
Jim_Amazon
Hello there @Seller_K4GDQVTscJGII
There is no way to tell who has the winning contribution. There are different protection and selling roles that have different levels of ownership within a brand and you can find more information at the resources below.
As the brand owner, I also recommend you talk with those who sell under your brand to ensure the information within the listing is universal across the board!
-Jim
