"Action Required: Important Update and Account Health Discussion for Your Seller Central Account" email
Got this email from someone in the "Amazon Account Management Team" that was short on details. Anyone else received something this like and can shed light on what it is about?
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I'm Praveen from the Amazon Account Management Team. Over the past few days, I've been attempting to reach you via the phone number - [redacted] provided in your Seller Central account. Unfortunately, our attempts to connect have been unsuccessful.I'm reaching out to inform you about an essential update that has been added to your Seller Central account. Additionally, I believe it's crucial for us to discuss the health and performance of your account to ensure its continued success on our platform.
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Well, I checked and my account health is "Healthy" so I have no idea what this would be about. I made an appointment using the link provided but the vagueness of the email is really bugging me.
"Action Required: Important Update and Account Health Discussion for Your Seller Central Account" email
Got this email from someone in the "Amazon Account Management Team" that was short on details. Anyone else received something this like and can shed light on what it is about?
======
I'm Praveen from the Amazon Account Management Team. Over the past few days, I've been attempting to reach you via the phone number - [redacted] provided in your Seller Central account. Unfortunately, our attempts to connect have been unsuccessful.I'm reaching out to inform you about an essential update that has been added to your Seller Central account. Additionally, I believe it's crucial for us to discuss the health and performance of your account to ensure its continued success on our platform.
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Well, I checked and my account health is "Healthy" so I have no idea what this would be about. I made an appointment using the link provided but the vagueness of the email is really bugging me.
2件の返信
Atlas_Amazon
Hello @Seller_RjohQ7XXQIuIr
Thank you for the information provided regarding the recent communications received. When you received this messaging, did it come from an email ending in "@amazon.[marketplace]"? This is how emails should be ending when received by our team.
For more information on what to look for in these situations, check out this information on identifying fake emails. There is also this video on staying safe against phishing attempts.
For any suspicious activity, we would encourage you to report it through our site. Please continue to refer to this thread with any future questions or updates on the situation.
Best,
Atlas
