Handling time 1 day, No Saturday shipping. Do I have this wrong?
The handling time on my products is 1 day.
I have Saturday and Sunday shipping off.
I recieved an order on Friday. Saturday I got an email that the Friday order shipment is late. I double checked my handling time and that my Saturday and Sunday shipping was off. It all looks right.
I have been selling on Amazon for a lot of years. I've never shipped on Saturday. I always ship Friday orders on Monday. I've never got a late shipment ding. I sell large, seasonal items mostly FBA. I do offer Seller Fulfilled but don't get many orders through FBM. So my sales are very low at the moment and this late shipment will push me over the 4% late shipment rate on my Account Health so this is a big concern.
What am I missing?
Handling time 1 day, No Saturday shipping. Do I have this wrong?
The handling time on my products is 1 day.
I have Saturday and Sunday shipping off.
I recieved an order on Friday. Saturday I got an email that the Friday order shipment is late. I double checked my handling time and that my Saturday and Sunday shipping was off. It all looks right.
I have been selling on Amazon for a lot of years. I've never shipped on Saturday. I always ship Friday orders on Monday. I've never got a late shipment ding. I sell large, seasonal items mostly FBA. I do offer Seller Fulfilled but don't get many orders through FBM. So my sales are very low at the moment and this late shipment will push me over the 4% late shipment rate on my Account Health so this is a big concern.
What am I missing?
1件の返信
Dominic_Amazon
Hi @Seller_Z1NQwsuXblrZr,
Dominic from Amazon here, would like to try to help with this. Did you create a Seller Support case for this?
Best,
Dominic
