Urgent: ASIN Suspended for 2 Months – Compliance Documents Approved for Similar Products but Not This One
Hi! @Michelle_Amazon@Cooper_Amazon@Manny_Amazon@Emet_Amazon
Can someone from your team help push for an update on the review of our listing, Play Couch? It has been 2 months since the listing was suspended. We've already submitted the required documents, which were approved for similar products in a different color variation, yet this ASIN remains deactivated.
Amazon Account Health Support opened an internal case, 17242796361, for review.
Product Compliance Case ID: 16912540851
We urgently need this issue resolved.
Thank you for your assistance.
Urgent: ASIN Suspended for 2 Months – Compliance Documents Approved for Similar Products but Not This One
Hi! @Michelle_Amazon@Cooper_Amazon@Manny_Amazon@Emet_Amazon
Can someone from your team help push for an update on the review of our listing, Play Couch? It has been 2 months since the listing was suspended. We've already submitted the required documents, which were approved for similar products in a different color variation, yet this ASIN remains deactivated.
Amazon Account Health Support opened an internal case, 17242796361, for review.
Product Compliance Case ID: 16912540851
We urgently need this issue resolved.
Thank you for your assistance.
4件の返信
Cooper_Amazon
Good Evening @Seller_3U6cxsVM8pZrQ,
I see that the Compliance team was able to get back to you on CASE ID 16912540851 and you have provided them with the missing information that was requested of you. If you do not hear back from them by March 20th, 2025 at the end of day please let me know so I can see what next steps we can take to escalate. I do hope they get back to you before that though. Thank you for reaching out on the forums and please keep me posted on your Compliance document review. Have a good weekend.
Sincerely, Cooper_Amazon
