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Seller_aVCBc5Bp3WNkD

8040 error code

Hello,

I am writing to address an issue I've been experiencing while attempting to create variations on Amazon's platform. Whenever I try to create a variation, I consistently encounter an error with code 8040.

I have already contacted Amazon support regarding this matter, and initially, they assured me that everything was fine. They mentioned that the issue would be resolved within 24 hours, allowing me to proceed with creating the variations. However, even after the specified time frame had passed, the problem persisted.

Subsequently, Amazon informed me that my variation relationship cannot be approved as it does not comply with Amazon's listing policy. I am unsure of what exactly I am doing wrong or where to look for the error. Could you please provide me with guidance on how to rectify this situation and clarify any misunderstandings regarding the listing policy?

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Seller_aVCBc5Bp3WNkD

8040 error code

Hello,

I am writing to address an issue I've been experiencing while attempting to create variations on Amazon's platform. Whenever I try to create a variation, I consistently encounter an error with code 8040.

I have already contacted Amazon support regarding this matter, and initially, they assured me that everything was fine. They mentioned that the issue would be resolved within 24 hours, allowing me to proceed with creating the variations. However, even after the specified time frame had passed, the problem persisted.

Subsequently, Amazon informed me that my variation relationship cannot be approved as it does not comply with Amazon's listing policy. I am unsure of what exactly I am doing wrong or where to look for the error. Could you please provide me with guidance on how to rectify this situation and clarify any misunderstandings regarding the listing policy?

40
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Seller_aV1Bh32hE0KND
Seller_aVCBc5Bp3WNkD様の投稿への返信

Make sure the Brand name is an exact match under both the parent and child listings; any slight variation would cause an error.

If you had previously listed the Brand as Generic and are now trying to switch to a Brand name, that would also cause the error. Generic can not be changed to a Brand after creation.

Here is a related thread → 8040 error

00
user profile
Rose_Amazon
Seller_aVCBc5Bp3WNkD様の投稿への返信

Hi @zaroksa,

Thanks for the post and for providing the case id. I will review your case and circle back.

@Medic, thanks for providing support.

Rose_Amazon

40
user profile
Seller_l1pRhRGxf6e1h
Seller_aVCBc5Bp3WNkD様の投稿への返信

I had the same problem.

I can't understand that my brand has no abnormalities and can't have this problem.

My caseID is 13085585891

00
user profile
Seller_i5prHqDxyEaj3
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error, it's driving me crazy, never understood what the cause is, can't merge substrates properly, need help

case : 13110388201

00
user profile
Seller_9MTiL5oLcDvrE
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error!

At first I opened the case and they told me I was allowed to create variants for my brand. After 24 hours of receiving response, I tried uploading the form over and over again, but it still shows error 8040.

Then I went back and opened the case and now they told I'm not allowed to release variants for my brand, what should I do, can't find the solution at all. I need help please!!!

case : 13102915491

00
user profile
Seller_k1dtON0bmQORA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13050153871

Despite the review and the variation relationship for the my brand is approval, I am still unable to successfully merge the variations.

I have waited for over 24 hours as advised, but the changes have not been reflected in my account, preventing me from completing the necessary variation creation. I have tried various methods, including the preferred approach, but have been unsuccessful in my attempts.

I need help please!!!

00
user profile
Seller_bFebnu86o46rA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13217069751 13199619931

I opened a number of cases and called the relevant teams, but they all said they could not approve my variant relationship and replied that they could not tell me the exact problem due to confidentiality reasons, making it impossible for me to make changes.

I hope you can help me solve this problem quickly

@Glenn_Amazon、@Topher_Amazon、@Renee_Amazon、@Rose_Amazon

00
user profile
Seller_pVIuoYp3GyrOi
Seller_aVCBc5Bp3WNkD様の投稿への返信

Dear Rose,

I am having the same 8040 problem.

Case ID: 13267043941

Upload Batch ID: 55595019550

Would you check for me please? Thank you!

PS: I have not registered for the brand yet but I applied exemption year ago.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_aVCBc5Bp3WNkD

8040 error code

Hello,

I am writing to address an issue I've been experiencing while attempting to create variations on Amazon's platform. Whenever I try to create a variation, I consistently encounter an error with code 8040.

I have already contacted Amazon support regarding this matter, and initially, they assured me that everything was fine. They mentioned that the issue would be resolved within 24 hours, allowing me to proceed with creating the variations. However, even after the specified time frame had passed, the problem persisted.

Subsequently, Amazon informed me that my variation relationship cannot be approved as it does not comply with Amazon's listing policy. I am unsure of what exactly I am doing wrong or where to look for the error. Could you please provide me with guidance on how to rectify this situation and clarify any misunderstandings regarding the listing policy?

238件の閲覧
78件の返信
40
返信
user profile
Seller_aVCBc5Bp3WNkD

8040 error code

Hello,

I am writing to address an issue I've been experiencing while attempting to create variations on Amazon's platform. Whenever I try to create a variation, I consistently encounter an error with code 8040.

I have already contacted Amazon support regarding this matter, and initially, they assured me that everything was fine. They mentioned that the issue would be resolved within 24 hours, allowing me to proceed with creating the variations. However, even after the specified time frame had passed, the problem persisted.

Subsequently, Amazon informed me that my variation relationship cannot be approved as it does not comply with Amazon's listing policy. I am unsure of what exactly I am doing wrong or where to look for the error. Could you please provide me with guidance on how to rectify this situation and clarify any misunderstandings regarding the listing policy?

40
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78件の返信
返信
user profile

8040 error code

投稿者：Seller_aVCBc5Bp3WNkD

Hello,

I am writing to address an issue I've been experiencing while attempting to create variations on Amazon's platform. Whenever I try to create a variation, I consistently encounter an error with code 8040.

I have already contacted Amazon support regarding this matter, and initially, they assured me that everything was fine. They mentioned that the issue would be resolved within 24 hours, allowing me to proceed with creating the variations. However, even after the specified time frame had passed, the problem persisted.

Subsequently, Amazon informed me that my variation relationship cannot be approved as it does not comply with Amazon's listing policy. I am unsure of what exactly I am doing wrong or where to look for the error. Could you please provide me with guidance on how to rectify this situation and clarify any misunderstandings regarding the listing policy?

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タグ:出品
40
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Seller_aV1Bh32hE0KND
Seller_aVCBc5Bp3WNkD様の投稿への返信

Make sure the Brand name is an exact match under both the parent and child listings; any slight variation would cause an error.

If you had previously listed the Brand as Generic and are now trying to switch to a Brand name, that would also cause the error. Generic can not be changed to a Brand after creation.

Here is a related thread → 8040 error

00
user profile
Rose_Amazon
Seller_aVCBc5Bp3WNkD様の投稿への返信

Hi @zaroksa,

Thanks for the post and for providing the case id. I will review your case and circle back.

@Medic, thanks for providing support.

Rose_Amazon

40
user profile
Seller_l1pRhRGxf6e1h
Seller_aVCBc5Bp3WNkD様の投稿への返信

I had the same problem.

I can't understand that my brand has no abnormalities and can't have this problem.

My caseID is 13085585891

00
user profile
Seller_i5prHqDxyEaj3
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error, it's driving me crazy, never understood what the cause is, can't merge substrates properly, need help

case : 13110388201

00
user profile
Seller_9MTiL5oLcDvrE
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error!

At first I opened the case and they told me I was allowed to create variants for my brand. After 24 hours of receiving response, I tried uploading the form over and over again, but it still shows error 8040.

Then I went back and opened the case and now they told I'm not allowed to release variants for my brand, what should I do, can't find the solution at all. I need help please!!!

case : 13102915491

00
user profile
Seller_k1dtON0bmQORA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13050153871

Despite the review and the variation relationship for the my brand is approval, I am still unable to successfully merge the variations.

I have waited for over 24 hours as advised, but the changes have not been reflected in my account, preventing me from completing the necessary variation creation. I have tried various methods, including the preferred approach, but have been unsuccessful in my attempts.

I need help please!!!

00
user profile
Seller_bFebnu86o46rA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13217069751 13199619931

I opened a number of cases and called the relevant teams, but they all said they could not approve my variant relationship and replied that they could not tell me the exact problem due to confidentiality reasons, making it impossible for me to make changes.

I hope you can help me solve this problem quickly

@Glenn_Amazon、@Topher_Amazon、@Renee_Amazon、@Rose_Amazon

00
user profile
Seller_pVIuoYp3GyrOi
Seller_aVCBc5Bp3WNkD様の投稿への返信

Dear Rose,

I am having the same 8040 problem.

Case ID: 13267043941

Upload Batch ID: 55595019550

Would you check for me please? Thank you!

PS: I have not registered for the brand yet but I applied exemption year ago.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_aV1Bh32hE0KND
Seller_aVCBc5Bp3WNkD様の投稿への返信

Make sure the Brand name is an exact match under both the parent and child listings; any slight variation would cause an error.

If you had previously listed the Brand as Generic and are now trying to switch to a Brand name, that would also cause the error. Generic can not be changed to a Brand after creation.

Here is a related thread → 8040 error

00
user profile
Seller_aV1Bh32hE0KND
Seller_aVCBc5Bp3WNkD様の投稿への返信

Make sure the Brand name is an exact match under both the parent and child listings; any slight variation would cause an error.

If you had previously listed the Brand as Generic and are now trying to switch to a Brand name, that would also cause the error. Generic can not be changed to a Brand after creation.

Here is a related thread → 8040 error

00
返信
user profile
Rose_Amazon
Seller_aVCBc5Bp3WNkD様の投稿への返信

Hi @zaroksa,

Thanks for the post and for providing the case id. I will review your case and circle back.

@Medic, thanks for providing support.

Rose_Amazon

40
user profile
Rose_Amazon
Seller_aVCBc5Bp3WNkD様の投稿への返信

Hi @zaroksa,

Thanks for the post and for providing the case id. I will review your case and circle back.

@Medic, thanks for providing support.

Rose_Amazon

40
返信
user profile
Seller_l1pRhRGxf6e1h
Seller_aVCBc5Bp3WNkD様の投稿への返信

I had the same problem.

I can't understand that my brand has no abnormalities and can't have this problem.

My caseID is 13085585891

00
user profile
Seller_l1pRhRGxf6e1h
Seller_aVCBc5Bp3WNkD様の投稿への返信

I had the same problem.

I can't understand that my brand has no abnormalities and can't have this problem.

My caseID is 13085585891

00
返信
user profile
Seller_i5prHqDxyEaj3
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error, it's driving me crazy, never understood what the cause is, can't merge substrates properly, need help

case : 13110388201

00
user profile
Seller_i5prHqDxyEaj3
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error, it's driving me crazy, never understood what the cause is, can't merge substrates properly, need help

case : 13110388201

00
返信
user profile
Seller_9MTiL5oLcDvrE
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error!

At first I opened the case and they told me I was allowed to create variants for my brand. After 24 hours of receiving response, I tried uploading the form over and over again, but it still shows error 8040.

Then I went back and opened the case and now they told I'm not allowed to release variants for my brand, what should I do, can't find the solution at all. I need help please!!!

case : 13102915491

00
user profile
Seller_9MTiL5oLcDvrE
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error!

At first I opened the case and they told me I was allowed to create variants for my brand. After 24 hours of receiving response, I tried uploading the form over and over again, but it still shows error 8040.

Then I went back and opened the case and now they told I'm not allowed to release variants for my brand, what should I do, can't find the solution at all. I need help please!!!

case : 13102915491

00
返信
user profile
Seller_k1dtON0bmQORA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13050153871

Despite the review and the variation relationship for the my brand is approval, I am still unable to successfully merge the variations.

I have waited for over 24 hours as advised, but the changes have not been reflected in my account, preventing me from completing the necessary variation creation. I have tried various methods, including the preferred approach, but have been unsuccessful in my attempts.

I need help please!!!

00
user profile
Seller_k1dtON0bmQORA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13050153871

Despite the review and the variation relationship for the my brand is approval, I am still unable to successfully merge the variations.

I have waited for over 24 hours as advised, but the changes have not been reflected in my account, preventing me from completing the necessary variation creation. I have tried various methods, including the preferred approach, but have been unsuccessful in my attempts.

I need help please!!!

00
返信
user profile
Seller_bFebnu86o46rA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13217069751 13199619931

I opened a number of cases and called the relevant teams, but they all said they could not approve my variant relationship and replied that they could not tell me the exact problem due to confidentiality reasons, making it impossible for me to make changes.

I hope you can help me solve this problem quickly

@Glenn_Amazon、@Topher_Amazon、@Renee_Amazon、@Rose_Amazon

00
user profile
Seller_bFebnu86o46rA
Seller_aVCBc5Bp3WNkD様の投稿への返信

I'm getting the same error! Case ID: 13217069751 13199619931

I opened a number of cases and called the relevant teams, but they all said they could not approve my variant relationship and replied that they could not tell me the exact problem due to confidentiality reasons, making it impossible for me to make changes.

I hope you can help me solve this problem quickly

@Glenn_Amazon、@Topher_Amazon、@Renee_Amazon、@Rose_Amazon

00
返信
user profile
Seller_pVIuoYp3GyrOi
Seller_aVCBc5Bp3WNkD様の投稿への返信

Dear Rose,

I am having the same 8040 problem.

Case ID: 13267043941

Upload Batch ID: 55595019550

Would you check for me please? Thank you!

PS: I have not registered for the brand yet but I applied exemption year ago.

00
user profile
Seller_pVIuoYp3GyrOi
Seller_aVCBc5Bp3WNkD様の投稿への返信

Dear Rose,

I am having the same 8040 problem.

Case ID: 13267043941

Upload Batch ID: 55595019550

Would you check for me please? Thank you!

PS: I have not registered for the brand yet but I applied exemption year ago.

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう