No buybox eligibility on all FBM listings
On all fbm listings buybox eligibility is NO how can i make s
ales etc. . kindly help me regarding this issue

I have lost buy-box eligibility for more than 100% of my FBM listings even account metrics and health is ok . I contacted seller partner support and they are saying I need to improve my matrix. I do not know how much improvement I need when my account health is in a great condition. on all fbm listings buybox eligibility is NO how can i make sales etc . kindly help me regarding this issue
I have tried every possible means to get some answer from seller support but no success.
Please assist me in this regard.
@Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Quincy_Amazon @Dougal_Amazon @Rose_Amazon @Jim_Amazon @Glenn_Amazon @Tatiana_Amazon @Manny_Amazon
@SEAmod
kindly review my account and solve my issue .. i have plenty of stock this situation is stressful for me kindly solve it .here is my case ID 15883116881
No buybox eligibility on all FBM listings
On all fbm listings buybox eligibility is NO how can i make s
ales etc. . kindly help me regarding this issue

I have lost buy-box eligibility for more than 100% of my FBM listings even account metrics and health is ok . I contacted seller partner support and they are saying I need to improve my matrix. I do not know how much improvement I need when my account health is in a great condition. on all fbm listings buybox eligibility is NO how can i make sales etc . kindly help me regarding this issue
I have tried every possible means to get some answer from seller support but no success.
Please assist me in this regard.
@Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Quincy_Amazon @Dougal_Amazon @Rose_Amazon @Jim_Amazon @Glenn_Amazon @Tatiana_Amazon @Manny_Amazon
@SEAmod
kindly review my account and solve my issue .. i have plenty of stock this situation is stressful for me kindly solve it .here is my case ID 15883116881
10件の返信
Seller_76cndbs0s7Te7
kindly solve my issue this situation is stressful for me .
@Rose_Amazon@Manny_Amazon@SEAmod
Cooper_Amazon
Good Morning @Seller_76cndbs0s7Te7,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs shared on case 15883116881. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Seller_0xdtD36hDLHBC
What is your late shipment rate?
What is your OTDR?
What is your order cancellation rate?
What is your valid tracking rate?
What is your ODR?
Your account can be "healthy" even if those numbers are trashed.
Cooper_Amazon
Hello @Seller_76cndbs0s7Te7,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon