I feel very helpless and angry.
Dear Amazon
I feel very helpless and angry.
When Amazon Japan is selling normally, I received an invitation from Amazon Global to open a store in Australia.
After applying for the Australian site, the Amazon system quickly determined that my Japanese account was linked to another account.
My account has been cancelled the right to sell.
After communicating with the Australian team, the basic confirmation is that the newly registered Australian seller account uses the same mailbox as the Japanese station. It is a misjudgment of the Amazon system.
According to the feedback from the Australian team, the Australian station was built on the basis of the Japanese station, but for this reason, two separate accounts should have been linked.
For this reason, I also cancelled the Australian site to ensure normal sales of the Japanese site.
However, I have not yet resumed my sales,
and even closed the appeal window.
Why did Amazon open a global store to invite me to register for an Australian site and then close my Japanese site. Is Amazon Asia only allowed to sell in one country? Why not write it into the Amazon Code of Conduct? !
Or this is a scam, deceiving us Amazon sellers. We seized our right to sell without any notice, and also closed the appeal window. This kind of unfair and unfair behavior is detrimental to the Amazon brand image, and it will affect the seller’s love for the Amazon platform! ! ! This butterfly effect will destroy the Amazon service platform! ! !
Every response to customer service is to contact technical support, but I waited for 4 months, did not open the appeal channel, and even responded to me without any operation information. Do you have other reasons for doing this? Is this how Amazon sellers are treated?
Please reply to my information as soon as possible and re-check my account to restore my right to sell.
Sincere greetings
I feel very helpless and angry.
Dear Amazon
I feel very helpless and angry.
When Amazon Japan is selling normally, I received an invitation from Amazon Global to open a store in Australia.
After applying for the Australian site, the Amazon system quickly determined that my Japanese account was linked to another account.
My account has been cancelled the right to sell.
After communicating with the Australian team, the basic confirmation is that the newly registered Australian seller account uses the same mailbox as the Japanese station. It is a misjudgment of the Amazon system.
According to the feedback from the Australian team, the Australian station was built on the basis of the Japanese station, but for this reason, two separate accounts should have been linked.
For this reason, I also cancelled the Australian site to ensure normal sales of the Japanese site.
However, I have not yet resumed my sales,
and even closed the appeal window.
Why did Amazon open a global store to invite me to register for an Australian site and then close my Japanese site. Is Amazon Asia only allowed to sell in one country? Why not write it into the Amazon Code of Conduct? !
Or this is a scam, deceiving us Amazon sellers. We seized our right to sell without any notice, and also closed the appeal window. This kind of unfair and unfair behavior is detrimental to the Amazon brand image, and it will affect the seller’s love for the Amazon platform! ! ! This butterfly effect will destroy the Amazon service platform! ! !
Every response to customer service is to contact technical support, but I waited for 4 months, did not open the appeal channel, and even responded to me without any operation information. Do you have other reasons for doing this? Is this how Amazon sellers are treated?
Please reply to my information as soon as possible and re-check my account to restore my right to sell.
Sincere greetings
7件の返信
Seller_xWWFTKaHifHlC
Dear 8d969a4b4a9fabcc32ab
Thank you for your question.
But, it is a AmazonJapan seller forum here.
As we are a seller same as you, we cannot answer it.
You must ask this question to AmazonJapan tech support .
I wish you success.
Seller_xWWFTKaHifHlC
Please do not be offended.
The problem of this Global Selling is reported by other sellers after this year begins.
However, none of we sellers knows whether they reopened as there is not a report.
Seller_zj4tq4ZFtF3KM
英語でのやりとりが続いていますが、ここは日本のフォーラムであり、他のセラーさんとの情報共有の意味を込めて、日本語で記述させていただきます。
8d969a4b4a9fabcc32abさんは、AmazonJPで販売されていたセラーさんなのに、AmazonAUのアカウントを開設したら、AmazonJPのアカウントが閉鎖されてしまったとのことですが、これに類似した問題について、アメリカのフォーラムで、Amazonの担当者（＠Danny_Amazon）より、解決の筋道が示されました。
それに従い、アカウントの再開に成功したというセラーの報告も出ています。
ですが、AmazonJPのフォーラムでは、この件は告知されていないため、AmazonJPでこの手続きが可能なのかどうかは不明です。
下記に、＠Danny_Amazonの立てたトピックを貼っておきますので、日本のテクニカルサポートにこれを示し、AmazonJPでもこの手続きが可能なのか、可能では無いとしたら、どうしたらいいのかを、尋ねてみてはどうかと思います。
（フォーラムモデレーターさんにお願い：日本でも＠Danny_Amazonの示した方法が適用されるのであれば、これの日本語版をフォーラムで告知して欲しいと思います。この問題は、３月初旬以降はすでに解決したものと承知しておりますが、それ以前にこの問題に遭遇し、解決方法を求めているセラーさんがAmazonJPにもいらっしゃると思います）
