Need help in reactivation of my account due to video call verification

Dear Amazon Team,

I'm writing to request reconsideration of my account reactivation after deactivation due to verification issues. I've submitted multiple appeals and documents, but my account remains inactive.

Account History:

- Created on March 25, 2024, with verification by an Amazon team member ($39.99 deduction)

- Deactivated due to Section 3 (additional documentation required)

- Reactivated on April 5, 2024, after submitting identity documents

- Deactivated again due to failed video verification on October 6, 2024

Video Verification Issues:

During the video call, I struggled to answer questions due to:

1. Multiple email addresses (personal and business)

2. Expired payment card (March 2024)

3. Business documents (LLC) in processing at the time

Submitted Documents:

1. POA

2. Account Info

3. National ID

4. Passport

5. Bank statement

6. LLC documents

Open Case: 16565305751

Amazon team requested:

1. National ID

2. Bank statement

3. Business registration

I've submitted these documents, but my account remains inactive.

Request:

I kindly request another video call verification opportunity to clarify the issues and demonstrate compliance with Amazon's policies.

Thank you for reviewing my case and considering my request.

Best Regards,

Muhammad Yasin

@Levi_Dylan_Amazon@Emet_Amazon@Atlas_Amazon@El_AMZ_907