First incoming e-mail is December 8, I just saw this e-mail

Dear Seller,

As part of our commitment to providing a more secure and trusted marketplace for our buyers and sellers, we recently asked you to provide documentation that confirms your account information. We were unable to verify the information you provided and are requesting that you resubmit the information so we can complete our review and activate your account.

These guidelines cover common scenarios that will help us review your documentation:.

1. For national ID cards, both sides of the card must be submitted in one digital file.

2. Each document must be clearly readable in its entirety without any blurry information or camera flash reflections.

3. The information you enter into the verification form (such as your ID number or name) must match the information on the documents you submit.

4. If we ask you to provide a bank account or credit card statement, we are unable to accept screenshots. The digital statement file must include:

5. The bank’s name, logo, and address

6. The account holder’s name

7. The date the statement was issued (must be issued in the past 180 days)

8. We are currently unable to accept these documents for verification:

9. Bank passbook (except in India and Japan)

10. Utility bills (for example, electricity or natural gas bills)

11. Business registration certificate

12. Photo of a credit card

13. MS Word file (file extension .doc or .docx)
    For more information about the review process and documentation requirements, please visit our help page

When you’re ready to resubmit your information, log in to Seller Central and follow the instructions on the identity verification page.
Log into Seller Central ›

If we do not receive your documentation within the next 30 days, your case will be closed, and we will not be able to activate your account to sell on Amazon. For security reasons, we can only accept documents uploaded through the identity verification page on Seller Central.

Sincerely,
The Selling on Amazon team

When I write an appeal, it sends an appointment link for the video call.

Dear seller,

We received your submission but do not have enough information to reactivate your account at this time. In order to reactivate your account, we need to verify information related to the authenticity of your supply chain and your identity.

How do I demonstrate authenticity?
In order to verify your supply chain and identity information, you need to complete virtual verification over a video call. To reserve a time slot for the interview, please fill out the form below:
https://au1.qualtrics.com/jfe/form/SV_bIUiqINT0qzBejs

After we receive your response on this form, we will invite you for the interview on one of your preferred time slots on the basis of their availability.

After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.

What happens if I do not sign-up for virtual supply chain and identity verification?
If we do not receive an appointment request through the form above or if you do not successfully complete virtual verification, your account will remain deactivated.

We’re here to help
If you have questions about this policy or the information requested above, please contact seller-reactivation-appeals@amazon.com.
何卒、よろしくお願い申し上げます。

アカウントスペシャリスト
Amazon.co.jp