【FBA】フルフィルメントセンターの稼働状況について/FAQ/【FBA】亚马逊运营中心相关内容/FAQ

Last update：2024-09-02 17:00　*We will update if there is a change.

The status of receiving FBA products at Amazon Fulfillment Center (FC) is as follows.

Delay in receipt of Inbound Shipments:No

FAQ related to delay in receipt of Inbound Shipments

Q.How long do I have to wait for my products to be received? / Although the shipment status has been completed, my products have not been received at FC yet.

A. Please check the Help page below, and please wait for 8 days from the day that the shipment status completed.

　https://sellercentral.amazon.co.jp/gp/help/201022330

　After 8 days, if the receiving process does not start and once the status is investigable on Manage FBA Shipments page, please contact us.

　*8 days mentioned above is just a guideline, and it does not mean that we can promise to complete the receiving process in 8 days.

Q. Can I change the FC (shipment destination) to ship my products to?

A. No, unfortunately you cannot select the shipment destination.

Q.Can you prioritize to receive my shimpment? Can you transfer it to FCs that has no delay?

A. No, we cannot provide special support for your shipment even if you contact technical support. We appreciate your understanding.

Q. Why are some items not received while others have been received already even though I shipped them all together?

A. Even if you send multiple items/POs at the same time, the reciving process sometimes splits.Please wait till your shipment's status is investigable.

Q.How can I check my shipment status?

A.Please access to Seller Central and click 'Inventory', 'Manage FBA Shipment'. You can choose the shipment ID and click 'Shipment events' tab.

If you have entered the tracking number, you can see current status from 'Shipment events' tab.