We recently received Amazon’s decision to freeze our product listing, which has been suspended since May 22, 2025, due to "Food and Commodity Safety Issues." We have already submitted the required compliance documents through the relevant appeal portal, but Amazon’s response stated that it "does not accept any document review."

Given the current situation, we kindly request that Amazon’s safety team re-evaluate our product for the following reasons:

1. Product Classification: Our product is a portable power station (this product includes lithium batteries), but it is not sold as a standalone battery. This portable power station is an approved category under Amazon’s policies.

2. Battery Capacity Compliance: Our power station has a capacity of 299Wh, which does not exceed Amazon’s policy limits. Please refer to the attached documents for details.

3. Certifications & Compliance: Our product holds all necessary certifications and complies with both legal regulations and Amazon’s lithium battery requirements.

We firmly believe that Amazon is a fair and transparent platform and have always adhered to its policies while complying with all applicable laws. As a factory-based company integrating manufacturing and trade, we are committed to building our brand, and Amazon is our most important and long-term sales platform. We aim to achieve a win-win partnership with Amazon and contribute to sustainable business growth.

Our mission is to develop and sell new energy-related products to support low-carbon goals. Whether addressing global environmental challenges or meeting the demand for solar and clean energy solutions, we remain dedicated to innovation and progress.