Listed below are upcoming changes to Amazon’s program policies.
Effective May 25, 2022, the following changes will be made in the FBA lost and damaged inventory reimbursement policy:
1. In the “How we calculate reimbursement value” section, the description of price indicators when calculating the reimbursement value for items lost or damaged in the fulfillment center or by a carrier will be updated by setting longer period and using median price replacing average price. We are making this change to gather more data to help calculate accurate reimbursement values.
2. In the “Eligibility” section, the sentence “Your selling account is in normal status when you file a claim for a lost or damaged item” will be replaced by “Your selling account is in normal status when you file a claim or when your claim is under review, including during any appeals, for a lost or damaged item”. This change is to clarify that a seller’s selling account status must be in normal status (for example, not restricted or suspended) not only when the claim is submitted, but also when it is under review for a final decision. The seller can check their status by signing in Seller Central. If no alert shows that the account has been deactivated, the seller is in normal status.
For more information, go to FBA lost and damaged inventory reimbursement policy.
Effective March 11, 2022, we are not accepting registrations from Russia or Belarus. For more information, see Countries accepted for seller registration.
We will add “Personal information protection measures required to be taken by sellers outside of Japan” to the Program Policies. The Policy is available here. The Policy sets forth, among other things, the personal information protection measures required to be taken by sellers outside of Japan, necessary representation and warranty from the sellers, procedures in case of breach and relevant investigations. Sellers outside of Japan are required to carefully read, represent and warrant, and comply with the Policy. The Policy will become effective on April 1, 2022.
The following change will enter into effect on June 04, 2021:
We are making changes to the Amazon Marketplace Fair Pricing Policy. These changes will go into effect in 15 days, that is, April 24, 2021.
The key changes are summarized below:
Your continued use of Selling Services after April 24, 2021, constitutes your acceptance of the updated policy.
As always, our goal is to help you and all our selling partners continue to succeed with Amazon and grow your businesses around the world. Thank you for being an Amazon Selling Partner.
We are making some changes to our program policies for clarification purposes that will go into effect on April 14, 2021, and apply to all sellers who use the services or features covered by these policies.
This list is a summary of the changes, so we encourage you to review the updated program policies carefully.
Redlined versions show changes to the latest program policies (effective as of April 1, 2021, for Monitor your account health).
If you have questions about these changes, reach out to Selling Partner Support. Your continued use of Selling Services after April 14, 2021, constitutes your acceptance of the updated program policies.
Effective October 15, 2020, we are updating our Supply Chain Standards page to provide details about our existing policy and help you adhere to these guidelines. Our standards include the Amazon supplier code of conduct, which requires that products be manufactured in safe, healthy, and inclusive work environments. The Supply Chain Standards page also provides information about why standards are important, how we implement them, and the potential consequences for violations. We are not changing our supplier code of conduct as part of this update. See the updates here.
From November 19, 2020, our Communication Guidelines are being updated with additional information related to Buyer-Seller messages. See the updates here (link updated on 04/11/2020).
We are adding Examination by Acquirer section which includes the term regarding the action when failing the investigation by credit card acquirers to Installment Sales Act and Other Laws and Regulations on May 1, 2020. Please see Sell On Amazon for the detail of investigation process.
We are adding the Compliance with the Installment Sales Act and Other Laws and Regulations to the Program Policies page on January 23, 2020. You can access a copy here. This is to request all Sellers to compliance of Installment Sales Act (“ISA”) and other laws and regulations and submission of the information necessary for the screening under ISA.