To help you manage Holiday Season effectively and for successfully selling on Amazon, we have put together the following frequently asked questions.
To win the Buy Box, first make sure that both you and your listed items are eligible. To know more about how to become Buy Box eligible, refer to the following help page. Becoming eligible to win the Buy Box doesn not guarantee that you will win it. However, there are a few things you can do to increase your chances to win the Buy Box.
Detail pages are shared with other sellers who can offer the same product. Amazon chooses what information to include on the product detail page based on manufacturer and seller contributions. To know more, refer to Product detail pages and offers.
Detailed instructions are available here.
Detailed instructions are available in here
From the Shipping Queue page, you can monitor the status of your shipments to Amazon's fulfillment centers. For more information, see Troubleshoot Receiving Issues.
We want customers to be able to shop with confidence on Amazon. For certain products and categories, Amazon might require additional fees, performance checks, and other qualifications. For more information, see: Products requiring approval.
For FBA: You can find a list of returned FBA purchases in the FBA customer returns report. When a customer returns an item, we assess the condition (disposition) of the returned item and then process the return based on the condition. For more information, see FBA Returns.
For MFN: To ensure a consistent experience for buyers, you must match or exceed Amazon's return policies. See detail.
See also: Returns FAQ.
We have some of the tools and tips we provide in Seller Central that enable you to check information you are looking for without contacting Technical Support.
For more information on best practeces to be followed, refer to: Holiday Season Best Practices.