The Vine Dashboard will give you access to all the products you have enrolled in Vine. Your
most recent enrollments are easily accessible on the first page of this dashboard, while older
enrollments can be accessed by entering the ASIN or SKU in the search bar of the Vine
Dashboard. The Vine Dashboard is also where you can see if your enrollments encounter any
blockers. You can also see whether your Vine products have been ordered and reviewed, or
cancel your enrollments.
Enrollments can be classified as concluded, reviews in
progress, awaiting reviews, canceled by selling partner, or action required.
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Concluded enrollments either received all the expected reviews or were enrolled
over 90 days ago. After this time we do not expect
additional reviews to be published.
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Reviews in progress means some of the expected reviews have been posted.
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Awaiting reviews is for enrollments that are yet to receive any review.
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Canceled by selling partner refers to enrollments
you have canceled for participation in Vine.
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Action required is for blocked enrollments. You will either need to correct the
offer/SKU you enrolled in Vine, update some of your product’s catalog attributes, or send
more inventory to resolve the block. For some listing errors, such as if the enrolled
product’s set parent/child relationship does not exist anymore, you would need to cancel and
re-enroll your product. For more information on the action required status, refer to the
Vine errors page.
In the Vine Dashboard:
You will be able to see the date you enrolled the product in Vine, the number of units
that are still available for Vine Voices to request, the number of units you enrolled, the
number of units Vine Voices claimed, and the number of Vine reviews that were
published.
After clicking Details:
You will be able to edit specific aspects of your enrollment (for example, cancel the
enrollment). To access the Vine reviews, you can go to the product detail page on the
Amazon website.
Timeline for enrollments:
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Enrolling an item in Vine is immediate if your ASIN is eligible for the
program.
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In most cases, Vine Voices can start ordering units within 24 hours of the
enrollment being completed.
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Vine Voices can start leaving reviews immediately after receiving units.
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Approximately 25% of reviews received occur within five days of the order, while 99%
of reviews received occur within 35 days of the order (based on Vine's worldwide
reviewer population as of April 2018).
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Vine Voices are not required to leave a review on the product, but we update our
pool of reviewers often in order to ensure only the most active, helpful reviewers are
part of Vine.
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If an item arrives defective, damaged, or the reviewer receives the incorrect
product due to labeling issues, we will cancel the Vine Voices order if they contact
us, and they will not leave a review.